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About Kustomer (organization,product)
This page provides details about Kustomer (organization,product) which was ranked #40 out of 60 in the list of brands (2 mentions (0.1% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 1 question: "What are the top AI chat monitoring tools in 2025?" on Dec 24, 2025 by AI Chat Watch.
Mentions by AI Model
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Citations from AI Responses
What are the top AI chat monitoring tools in 2025?
[...] integrated with their CRM, featuring conversation intelligence and customer interaction tracking. ## 9. **Genesys Cloud CX** [Genesys](https://www.genesys.com) provides enterprise-level AI chat monitoring with advanced analytics, quality management, and omnichannel conversation tracking. ## 10. **Kustomer** [Kustomer](https://www.kustomer.com) offers AI-powered conversation monitoring with automated quality scoring and customer journey analytics. ## Key Features to Look For: - Real-time conversation monitoring - Sentiment analysis - Quality assurance scoring - Compliance tracking - Performance anal [...]
[...] ith their CRM, featuring conversation intelligence and customer interaction tracking. ## 9. **Genesys Cloud CX** [Genesys](https://www.genesys.com) provides enterprise-level AI chat monitoring with advanced analytics, quality management, and omnichannel conversation tracking. ## 10. **Kustomer** [Kustomer](https://www.kustomer.com) offers AI-powered conversation monitoring with automated quality scoring and customer journey analytics. ## Key Features to Look For: - Real-time conversation monitoring - Sentiment analysis - Quality assurance scoring - Compliance tracking - Performance analytics - Inte [...]