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About Zendesk (organization,product)
This page provides details about Zendesk (organization,product) which was ranked #2 out of 60 in the list of brands (3 mentions (12.5% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest) when they were asked the following 1 question: "What are the top AI chat monitoring tools in 2025?" on Dec 24, 2025 by AI Chat Watch.
Mentions by AI Model
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Source Links
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Citations from AI Responses
What are the top AI chat monitoring tools in 2025?
[...] at monitoring tools currently available: ## 1. **Intercom** [Intercom](https://www.intercom.com) offers comprehensive AI-powered chat monitoring with sentiment analysis, automated tagging, and real-time conversation tracking. Their Fin AI chatbot includes built-in monitoring capabilities. ## 2. **Zendesk** [Zendesk](https://www.zendesk.com) provides robust chat monitoring through their AI-enhanced customer service platform, featuring conversation analytics, quality assurance tools, and performance dashboards. ## 3. **Freshdesk (Freshchat)** [Freshchat by Freshworks](https://www.freshworks.com/live [...]
[...] ng tools currently available: ## 1. **Intercom** [Intercom](https://www.intercom.com) offers comprehensive AI-powered chat monitoring with sentiment analysis, automated tagging, and real-time conversation tracking. Their Fin AI chatbot includes built-in monitoring capabilities. ## 2. **Zendesk** [Zendesk](https://www.zendesk.com) provides robust chat monitoring through their AI-enhanced customer service platform, featuring conversation analytics, quality assurance tools, and performance dashboards. ## 3. **Freshdesk (Freshchat)** [Freshchat by Freshworks](https://www.freshworks.com/live-chat-softw [...]