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About Observe.AI (organization,product)
This page provides details about Observe.AI (organization,product) which was ranked #13 out of 155 in the list of brands (3 mentions (10.5% share)) in answers from AI models (OpenAI ChatGPT Latest) when they were asked the following 1 question: "What are the top AI chat monitoring tools in 2025?" on Dec 24, 2025 by AI Chat Watch.
Mentions by AI Model
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Citations from AI Responses
What are the top AI chat monitoring tools in 2025?
[...] by the most common use-cases. Pick the category that matches your need (customer support QA, workplace chat compliance, community moderation, or LLM chatbot guardrails/observability). Customer support and chat QA (monitor quality, compliance, sentiment, and agent performance across chat/tickets) - Observe.AI — contact center QA with AI scoring and insights across digital channels: https://www.observe.ai - Level AI — AI-driven QA and coaching for chat, email, and voice: https://www.thelevel.ai - Cresta — real-time agent assist plus analytics/quality for digital and voice: https://www.cresta.com - CallMi [...]
[...] ort QA, workplace chat compliance, community moderation, or LLM chatbot guardrails/observability). Customer support and chat QA (monitor quality, compliance, sentiment, and agent performance across chat/tickets) - Observe.AI — contact center QA with AI scoring and insights across digital channels: https://www.observe.ai - Level AI — AI-driven QA and coaching for chat, email, and voice: https://www.thelevel.ai - Cresta — real-time agent assist plus analytics/quality for digital and voice: https://www.cresta.com - CallMiner — omni-channel conversation analytics for quality/compliance: https://callminer.com - Klaus ( [...]
[...] s/contact-center-quality-assurance - G2: Content Moderation category — https://www.g2.com/categories/content-moderation - G2: Data Loss Prevention (DLP) category — https://www.g2.com/categories/data-loss-prevention-dlp Quick pick guidance - Need to monitor support chat quality at scale: start with Observe.AI, Level AI, Cresta, or Klaus. - Need policy/compliance/DLP for internal chat: start with Theta Lake, Aware, SafeGuard Cyber, or Nightfall AI. - Need community safety/toxicity filters: start with Azure AI Content Safety, Perspective API, OpenAI Moderation, Hive, or Spectrum Labs. - Need guardrails/ob [...]