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About freshworks.com (Tech Companies)
This page provides details about freshworks.com (Tech Companies) which was ranked #91 out of 162 in the list of sources (1 citation (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 1 question: "What are the top AI chat monitoring tools in 2025?" on Dec 24, 2025 by AI Chat Watch. This source is referenced for brands: Freshdesk.
Used by AI Models
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Pages from freshworks.com (1 link)
| URL Path | Citations | Position |
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| /live-chat-software | 1 | 9 |
Brands Referenced By This Website (1 brand)
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Citations from AI Responses
Anthropic Claude Sonnet (latest)
(1 citation)
What are the top AI chat monitoring tools in 2025?
[...] cludes built-in monitoring capabilities. ## 2. **Zendesk** [Zendesk](https://www.zendesk.com) provides robust chat monitoring through their AI-enhanced customer service platform, featuring conversation analytics, quality assurance tools, and performance dashboards. ## 3. **Freshdesk (Freshchat)** [Freshchat by Freshworks](https://www.freshworks.com/live-chat-software/) includes AI-powered monitoring with intent detection, conversation routing analytics, and team performance metrics. ## 4. **LiveAgent** [LiveAgent](https://www.liveagent.com) offers real-time chat monitoring, conversation history analysis, and AI-assisted quality management for customer support t [...]