AI Mentions & Sources Report for CRM Software
This page provides details about freshworks.com (Tech Companies) which was ranked #28 out of 103 in the list of sources (4 citations (0.9% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest) when they were asked the following 1 question: "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Freshsales.
| Model | Voice | Position | Citations |
|---|---|---|---|
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|
{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
| URL Path | Citations | Position |
|---|---|---|
| freshworks.com | 0 | N/A |
| /crm/sales | 1 | 9 |
| /freshsales-crm | 3 | 16 |
| Brand | Voice | Mentions |
|---|---|---|
|
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2% | 5 |
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] ts/crm.html)** - Comprehensive enterprise CRM solution 6. **[Zoho CRM](https://www.zoho.com/crm/)** - Affordable, feature-rich option for businesses of all sizes ### Mid-Market Solutions 7. **[Pipedrive](https://www.pipedrive.com/)** - Sales-focused CRM known for visual pipeline management 8. **[Freshsales](https://www.freshworks.com/crm/sales/)** (by Freshworks) - AI-powered CRM for high-velocity sales teams 9. **[Insightly](https://www.insightly.com/)** - CRM with strong project management features 10. **[SugarCRM](https://www.sugarcrm.com/)** - Highly customizable open-source based CRM ## Notable Disruptors & Innovative Startups 1. [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] P shops. ### SMB / mid-market standouts - [HubSpot CRM](https://www.hubspot.com/products/crm) — fast time-to-value, strong marketing + CRM combo. - [Zoho CRM](https://www.zoho.com/crm/) — broad suite value, flexible for SMBs. - [Pipedrive](https://www.pipedrive.com/) — sales pipeline simplicity. - [Freshsales](https://www.freshworks.com/freshsales-crm/) (by [Freshworks](https://www.freshworks.com/)) — SMB-friendly CRM with support-suite adjacency. - [SugarCRM](https://www.sugarcrm.com/) — mid-market CRM with customization focus. ### Notable “work management turning into CRM” - [monday.com CRM](https://monday.com/lp/crm/) — teams that want CRM in [...]
[...] s://www.hubspot.com/products/crm) — fast time-to-value, strong marketing + CRM combo. - [Zoho CRM](https://www.zoho.com/crm/) — broad suite value, flexible for SMBs. - [Pipedrive](https://www.pipedrive.com/) — sales pipeline simplicity. - [Freshsales](https://www.freshworks.com/freshsales-crm/) (by [Freshworks](https://www.freshworks.com/)) — SMB-friendly CRM with support-suite adjacency. - [SugarCRM](https://www.sugarcrm.com/) — mid-market CRM with customization focus. ### Notable “work management turning into CRM” - [monday.com CRM](https://monday.com/lp/crm/) — teams that want CRM inside work/project workflows. ### Common “smal [...]
[...] om/) - If you expect Microsoft environments: [Microsoft Learn](https://learn.microsoft.com/) ### If you’re choosing a CRM for a small team (typical “first CRM”) - [HubSpot CRM](https://www.hubspot.com/products/crm) - [Pipedrive](https://www.pipedrive.com/) - [Zoho CRM](https://www.zoho.com/crm/) - [Freshsales](https://www.freshworks.com/freshsales-crm/) ### If you’re choosing a CRM for a larger org (governance + integrations) - [Salesforce](https://www.salesforce.com/) - [Microsoft Dynamics 365](https://dynamics.microsoft.com/) - [Oracle CX](https://www.oracle.com/cx/) - [SAP Customer Experience](https://www.sap.com/products/crm.html) --- ## 4 [...]