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About g2.com (Reviews)
This page provides details about g2.com (Reviews) which was ranked #3 out of 103 in the list of sources (21 citations (8.1% share)) in answers from AI models (Perplexity Sonar (with search) (latest),
Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
Google Gemini Flash (latest),
X.AI Grok (latest)) when they were asked the following 1 question: "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Salesforce, Microsoft Dynamics 365, HubSpot CRM, Zoho CRM, Pipedrive +6 more.
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Pages from g2.com (4 links)
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| g2.com | 0 | N/A |
| /categories/crm | 17 | 7.6 |
| /articles/crm | 1 | 16 |
| /categories/emerging-crm | 3 | 60.6 |
Brands Referenced By This Website (11 brands)
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Citations from AI Responses
Perplexity Sonar (with search) (latest)
(6 citations)
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] oftware/)[Top 10 Large CRMs In 2025 - ElevatIQ](https://www.elevatiq.com/post/top-large-crms/)[The 12 best CRM software in 2025 - Zapier](https://zapier.com/blog/best-crm-app/)[Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714)[Best CRM Software: User Reviews from December 2025 - G2](https://www.g2.com/categories/crm) Recommended products include: - **Salesforce Sales Cloud**: Best for enterprises with complex workflows, Einstein AI for predictive analytics, AppExchange marketplace, and deep customization; ideal for large B2B but has a steep learning curve and high cost.[Top 11 CRM Software in 2025 (Features, [...]
[...] s://zapier.com/blog/best-crm-app/)[The 24 Top CRM Software Systems in 2025 | Clarity Ventures](https://www.clarity-ventures.com/ecommerce-integrations/top-crm-software-systems)[Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714)[Best CRM Software: User Reviews from December 2025 - G2](https://www.g2.com/categories/crm) - **HubSpot CRM**: Versatile free tier for startups/SMBs, excels in marketing-sales alignment, user-friendly interface, and seamless data sharing; costs rise for advanced features.[Top 11 CRM Software in 2025 (Features, Pricing & Reviews)](https://erpsoftwareblog.com/2025/10/top-crm-software/)[The [...]
[...] s://zapier.com/blog/best-crm-app/)[The 24 Top CRM Software Systems in 2025 | Clarity Ventures](https://www.clarity-ventures.com/ecommerce-integrations/top-crm-software-systems)[Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714)[Best CRM Software: User Reviews from December 2025 - G2](https://www.g2.com/categories/crm) - **Microsoft Dynamics 365**: Full-featured for sales automation, AI insights (Copilot), Teams/Power BI integration, and customization; strong for mid-to-large enterprises.[Top 11 CRM Software in 2025 (Features, Pricing & Reviews)](https://erpsoftwareblog.com/2025/10/top-crm-software/)[Top 10 Larg [...]
[...] 5/td-p/1083714) For large enterprises, also consider **Oracle CX Cloud** (superior marketing automation) and **Creatio** (low-code customization).[Top 10 Large CRMs In 2025 - ElevatIQ](https://www.elevatiq.com/post/top-large-crms/) G2 user reviews rank Salesforce #1, HubSpot #2 as of December 2025.[Best CRM Software: User Reviews from December 2025 - G2](https://www.g2.com/categories/crm) | Business Size | Top Recommendations | Key Strengths | Pricing Starting Point | |---------------|---------------------|---------------|------------------------| | Startups/SMBs | HubSpot, Pipedrive, Zoho | Ease of use, free tiers, marketing alignment | Free–$20/user/month[Top 11 CRM Software in [...]
[...] - Zapier](https://zapier.com/blog/best-crm-app/) | Official sites: [Salesforce](https://www.salesforce.com), [HubSpot](https://www.hubspot.com), [Microsoft Dynamics 365](https://dynamics.microsoft.com), [Zoho CRM](https://www.zoho.com/crm), [Pipedrive](https://www.pipedrive.com). Review platforms: [G2 CRM Category](https://www.g2.com/categories/crm).[Best CRM Software: User Reviews from December 2025 - G2](https://www.g2.com/categories/crm) ### Reputable Companies and Providers Leading providers include **Salesforce** (enterprise leader), **Microsoft** (ecosystem integration), **HubSpot** (SMB growth), **Zoho** (affordable all-in-one), and * [...]
[...] ties and Resources - **HubSpot Community** (https://community.hubspot.com): Active discussions on 2025 bests, data hygiene tips, Salesforce/HubSpot/Zoho comparisons.[Best CRM Software in 2025 - HubSpot Community](https://community.hubspot.com/t5/CRM/Best-CRM-Software-in-2025/td-p/1083714) - **G2** (https://www.g2.com): User reviews, leaderboards updated December 2025.[Best CRM Software: User Reviews from December 2025 - G2](https://www.g2.com/categories/crm) - ERP Software Blog (https://erpsoftwareblog.com): Detailed 2025 feature/pricing guides.[Top 11 CRM Software in 2025 (Features, Pricing & Reviews)](https:/ [...]
Anthropic Claude Sonnet (latest)
(2 citations)
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] mer-focused community 3. **[CMSWire](https://www.cmswire.com/)** - Customer experience and digital workplace news 4. **[Forrester Research](https://www.forrester.com/)** - Publishes influential CRM Wave reports 5. **[Gartner](https://www.gartner.com/)** - Releases annual CRM Magic Quadrant 6. **[G2 CRM Category](https://www.g2.com/categories/crm)** - User reviews and comparisons ### News & Analysis 7. **[TechCrunch CRM Coverage](https://techcrunch.com/tag/crm/)** - Startup and technology news 8. **[VentureBeat](https://venturebeat.com/)** - Enterprise technology coverage 9. **[ZDNet CRM Section](https://www.zdnet.com/)** - Technology n [...]
[...] lblazers.salesforce.com/)** - Official Salesforce community 3. **[HubSpot Community](https://community.hubspot.com/)** - HubSpot user forum 4. **[CRM Software LinkedIn Group](https://www.linkedin.com/groups/)** - Professional networking (search for CRM groups) ### Review & Comparison Sites 5. **[G2](https://www.g2.com/categories/crm)** - Peer reviews and comparisons 6. **[Capterra](https://www.capterra.com/crm-software/)** - Software reviews and comparisons 7. **[Software Advice](https://www.softwareadvice.com/crm/)** - CRM buying guide and reviews 8. **[TrustRadius](https://www.trustradius.com/crm)** - In-depth user review [...]
OpenAI ChatGPT Latest
(1 citation)
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] erage: - [CRM Magazine (destinationCRM)](https://www.destinationcrm.com/) - [MarTech](https://martech.org/) - [Sales Hacker](https://www.saleshacker.com/) (sales/GTM content) --- ## 10) Review & comparison sites (useful, but read critically) To sanity-check vendors, feature claims, and pricing: - [G2](https://www.g2.com/) - [Capterra](https://www.capterra.com/) - [TrustRadius](https://www.trustradius.com/) - [Gartner Peer Insights](https://www.gartner.com/reviews/home) --- ### If you tell me (1) your target industry, (2) company size, and (3) whether you want to specialize in admin/config, developer work, or RevO [...]
Google Gemini Flash (latest)
(1 citation)
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] ntegrating sales with customer support. [Zendesk Sell](https://www.zendesk.com/sell/) ### 2. Influential Experts & Reviewers To stay current on features and industry shifts, follow these analysts and platforms: * **G2:** The leading peer-to-peer review site for software validated by real users. [G2 CRM Grid](https://www.g2.com/categories/crm) * **Gartner:** Provides the "Magic Quadrant" for CRM Customer Engagement Center research. [Gartner CRM Insights](https://www.gartner.com/en/sales/role/crm-sales-technology) * **Paul Greenberg:** Author of "CRM at the Speed of Light" and considered the "Godfather of CRM." [Paul Greenberg’s Site [...]
X.AI Grok (latest)
(4 citations)
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] ting, and service. The most trusted brands dominate based on market share, analyst reports like Gartner's Magic Quadrant [Gartner CRM Magic Quadrant](https://www.gartner.com/reviews/market/customer-relationship-management/vendor/salesforce/product/sales-cloud), and user reviews on platforms like G2 [G2 CRM Category](https://www.g2.com/categories/crm) and Capterra [Capterra CRM Software](https://www.capterra.com/crm-software/). - **Salesforce**: Market leader with comprehensive features for enterprise sales, marketing, and service. Recommended for large businesses. Official site: [Salesforce](https://www.salesforce.com/). Pricing starts at $25 [...]
[...] rview/). - **Zoho CRM**: Affordable, customizable for SMBs with strong multichannel support. Official site: [Zoho CRM](https://www.zoho.com/crm/). - **Pipedrive**: Sales-focused with visual pipelines; great for sales teams. Official site: [Pipedrive](https://www.pipedrive.com/). For comparisons: - [G2 CRM Grid Report](https://www.g2.com/categories/crm) (user reviews, leader quadrant). - [Forrester Wave: CRM Suites](https://www.forrester.com/report/The-Forrester-Wave-CRM-Suites-Q2-2023/RES179731) (analyst evaluation). ### Reputable Companies and Providers Beyond core vendors, these integrate or provide CRM services: - **Oracle CX (NetSuite CRM) [...]
[...] nt reports. Key: [Gartner's CRM Research](https://www.gartner.com/en/information-technology/insights/customer-relationship-management-crm). - **Forrester**: Wave reports by analysts like Cory Braunberg. [Forrester CRM](https://www.forrester.com/blogs/category/crm/). - **Review Platforms**: - G2: [G2 Blog](https://www.g2.com/articles/crm). - TrustRadius: [TrustRadius CRM](https://www.trustradius.com/categories/crm). - Experts: - Lincoln Murphy (customer success): [LincolnMurphy.com](https://lincolnmurphy.com/) | Twitter [@lincolnmurphy](https://twitter.com/lincolnmurphy). - David Cummings (sales tech investor): [David Cumming [...]
[...] o**: AI-native CRM for modern teams. [Attio](https://attio.com/). - **Clay**: Data-enriched CRM automation. [Clay](https://www.clay.com/). - **Folk**: Flexible, people-first CRM. [Folk](https://www.folk.app/). - **Gong**: Revenue intelligence (CRM enhancer). [Gong](https://www.gong.io/). - Reviews: [G2 Emerging CRM](https://www.g2.com/categories/emerging-crm). ### Key Publications and Media Channels to Stay Informed - **CRMXchange**: News, webinars. [CRMXchange](https://www.crmxchange.com/). - **MarTech.org**: Marketing tech/CRM coverage. [MarTech](https://martech.org/). - **Sales Hacker**: Sales/CRM tactics. [Sales Hacker](https://www.saleshacker.co [...]