{{ domain.value }}
About gartner.com (Tech Companies)
This page provides details about gartner.com (Tech Companies) which was ranked #9 out of 103 in the list of sources (9 citations (2.9% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
Google Gemini Flash (latest),
X.AI Grok (latest)) when they were asked the following 1 question: "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Salesforce, Gartner, G2 CRM Category, Gartner Customer Experience & Technologies Summit.
Used by AI Models
| Model | Voice | Position | Citations |
|---|---|---|---|
|
|
{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
Pages from gartner.com (6 links)
Brands Referenced By This Website (4 brands)
| Brand | Voice | Mentions |
|---|---|---|
|
|
100% | 54 |
|
|
11.9% | 12 |
|
|
0.2% | 3 |
|
|
0% | 1 |
Citations from AI Responses
Anthropic Claude Sonnet (latest)
(3 citations)
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] racle.com/cloudworld/)** - Oracle's cloud and CRM event ### Industry Events 6. **[Customer Contact Week](https://www.customercontactweekdigital.com/)** - Customer service and CX conference 7. **[Forrester CX Summit](https://www.forrester.com/event/)** - Customer experience leadership event 8. **[Gartner Customer Experience & Technologies Summit](https://www.gartner.com/en/conferences)** - Enterprise CX conference 9. **[SaaStr Annual](https://www.saastrannual.com/)** - SaaS conference with significant CRM focus ## YouTube Channels & Podcasts ### YouTube Channels 1. **[Salesforce](https://www.youtube.com/user/salesforce)** - Official Salesforce channel 2. **[HubSpot](https:/ [...]
[...] ts/)** - Customer experience insights 5. **[The Salesforce Admins Podcast](https://admin.salesforce.com/podcast)** - For Salesforce administrators 6. **[Growth Show by HubSpot](https://www.hubspot.com/podcasts/growth-show)** - Growth and CRM strategies ## Industry Analysts & Research Firms 1. **[Gartner](https://www.gartner.com/en/information-technology/insights/customer-relationship-management)** - CRM Magic Quadrant and research 2. **[Forrester](https://www.forrester.com/bold)** - CRM Wave reports and analysis 3. **[IDC](https://www.idc.com/)** - Market research and forecasts 4. **[Nucleus Research](https://nucleusresearch.com/)** - ROI-focused CRM research 5. **[Constellation Resea [...]
[...] blication 2. **[CustomerThink](https://customerthink.com/)** - Independent customer-focused community 3. **[CMSWire](https://www.cmswire.com/)** - Customer experience and digital workplace news 4. **[Forrester Research](https://www.forrester.com/)** - Publishes influential CRM Wave reports 5. **[Gartner](https://www.gartner.com/)** - Releases annual CRM Magic Quadrant 6. **[G2 CRM Category](https://www.g2.com/categories/crm)** - User reviews and comparisons ### News & Analysis 7. **[TechCrunch CRM Coverage](https://techcrunch.com/tag/crm/)** - Startup and technology news 8. **[VentureBeat](https://venturebeat.com/)** - [...]
OpenAI ChatGPT Latest
(3 citations)
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] es Hacker](https://www.saleshacker.com/) (sales/GTM content) --- ## 10) Review & comparison sites (useful, but read critically) To sanity-check vendors, feature claims, and pricing: - [G2](https://www.g2.com/) - [Capterra](https://www.capterra.com/) - [TrustRadius](https://www.trustradius.com/) - [Gartner Peer Insights](https://www.gartner.com/reviews/home) --- ### If you tell me (1) your target industry, (2) company size, and (3) whether you want to specialize in admin/config, developer work, or RevOps/enablement, I can give you a tighter “what to learn first” path and a short list of the best-fit CRMs. [...]
[...] (https://www.inbound.com/) - Microsoft flagship: [Microsoft Ignite](https://ignite.microsoft.com/) - Oracle flagship: [Oracle CloudWorld](https://www.oracle.com/cloudworld/) - SAP flagship: [SAP Sapphire](https://www.sap.com/events/sapphire.html) (For broader vendor + analyst event discovery, see: [Gartner Conferences](https://www.gartner.com/en/conferences) and [Forrester Events](https://www.forrester.com/events/).) --- ## 8) Notable startups / disruptors around the CRM “system of action” These aren’t always CRMs themselves, but they meaningfully reshape how CRMs get used: - Conversation intelligence: [Gong](https://www.gong.io/) - Forecasting / re [...]
[...] sentials) - [Denis Pombriant](https://beagle-research.com/) ([Beagle Research](https://beagle-research.com/)) Adjacent (marketing + CRM ecosystem strategy): - [Scott Brinker](https://chiefmartec.com/) (MarTech landscape) Major analyst firms that track CRM markets (for “what’s leading” and why): - [Gartner](https://www.gartner.com/) - [Forrester](https://www.forrester.com/) - [IDC](https://www.idc.com/) --- ## 6) Helpful communities (learning + careers + troubleshooting) Vendor communities: - Salesforce community: [Trailblazer Community](https://trailblazer.salesforce.com/) - HubSpot community: [HubSpot Community](https://c [...]
Google Gemini Flash (latest)
(1 citation)
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] on features and industry shifts, follow these analysts and platforms: * **G2:** The leading peer-to-peer review site for software validated by real users. [G2 CRM Grid](https://www.g2.com/categories/crm) * **Gartner:** Provides the "Magic Quadrant" for CRM Customer Engagement Center research. [Gartner CRM Insights](https://www.gartner.com/en/sales/role/crm-sales-technology) * **Paul Greenberg:** Author of "CRM at the Speed of Light" and considered the "Godfather of CRM." [Paul Greenberg’s Site (The 56 Group)](https://the56group.typepad.com/) * **Brent Leary:** A top CRM analyst focusing on small business and social CRM. [Brent Leary on LinkedIn](https://www.linke [...]
X.AI Grok (latest)
(2 citations)
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
### Most Trusted Brands and Recommended Products/Services CRM (Customer Relationship Management) software helps businesses manage customer interactions, sales pipelines, marketing, and service. The most trusted brands dominate based on market share, analyst reports like Gartner's Magic Quadrant [Gartner CRM Magic Quadrant](https://www.gartner.com/reviews/market/customer-relationship-management/vendor/salesforce/product/sales-cloud), and user reviews on platforms like G2 [G2 CRM Category](https://www.g2.com/categories/crm) and Capterra [Capterra CRM Software](https://www.capterra.com/crm-software/). - **Salesforce**: Market leader with comprehensive features for enterprise sales, marketing, and service. Recommended for large [...]
[...] //www.accenture.com/us-en/services/salesforce-index), Deloitte [Deloitte CRM Services](https://www2.deloitte.com/us/en/pages/consulting/solutions/customer-relationship-management.html). ### Influential Experts and Reviewers to Follow - **Gartner Analysts**: Follow for Magic Quadrant reports. Key: [Gartner's CRM Research](https://www.gartner.com/en/information-technology/insights/customer-relationship-management-crm). - **Forrester**: Wave reports by analysts like Cory Braunberg. [Forrester CRM](https://www.forrester.com/blogs/category/crm/). - **Review Platforms**: - G2: [G2 Blog](https://www.g2.com/articles/crm). - TrustRadius: [TrustRadius CRM](https://www.trustradius.com/categories/crm). - Experts: [...]