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About idc.com (Academic)
This page provides details about idc.com (Academic) which was ranked #31 out of 103 in the list of sources (3 citations (0.7% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
X.AI Grok (latest)) when they were asked the following 1 question: "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch.
Used by AI Models
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Pages from idc.com (2 links)
| URL Path | Citations | Position |
|---|---|---|
| idc.com | 0 | N/A |
| /getdoc.jsp?containerId=US51443223 | 3 | 43.6 |
Citations from AI Responses
Anthropic Claude Sonnet (latest)
(1 citation)
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] Growth and CRM strategies ## Industry Analysts & Research Firms 1. **[Gartner](https://www.gartner.com/en/information-technology/insights/customer-relationship-management)** - CRM Magic Quadrant and research 2. **[Forrester](https://www.forrester.com/bold)** - CRM Wave reports and analysis 3. **[IDC](https://www.idc.com/)** - Market research and forecasts 4. **[Nucleus Research](https://nucleusresearch.com/)** - ROI-focused CRM research 5. **[Constellation Research](https://www.constellationr.com/)** - Technology research and advisory ## Newsletters to Follow 1. **[CustomerThink Newsletter](https://customerthin [...]
OpenAI ChatGPT Latest
(1 citation)
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] ttps://beagle-research.com/)) Adjacent (marketing + CRM ecosystem strategy): - [Scott Brinker](https://chiefmartec.com/) (MarTech landscape) Major analyst firms that track CRM markets (for “what’s leading” and why): - [Gartner](https://www.gartner.com/) - [Forrester](https://www.forrester.com/) - [IDC](https://www.idc.com/) --- ## 6) Helpful communities (learning + careers + troubleshooting) Vendor communities: - Salesforce community: [Trailblazer Community](https://trailblazer.salesforce.com/) - HubSpot community: [HubSpot Community](https://community.hubspot.com/) - Microsoft Dynamics community: [Dynamics 365 Com [...]
X.AI Grok (latest)
(1 citation)
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] . - Newsletters: [Ben's Bites (AI/CRM)](https://www.bensbites.com/), [Salesforce Ben](https://www.salesforceben.com/). Start with free trials of HubSpot or Pipedrive for hands-on experience, and check G2/Capterra for latest reviews tailored to your business size. Market leaders hold ~50% share per [IDC CRM Report](https://www.idc.com/getdoc.jsp?containerId=US51443223). [...]