AI Mentions & Sources Report for CRM Software
This page provides details about oracle.com (Tech Companies) which was ranked #16 out of 103 in the list of sources (5 citations (1.6% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
X.AI Grok (latest)) when they were asked the following 1 question: "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Oracle CloudWorld.
| Model | Voice | Position | Citations |
|---|---|---|---|
|
|
{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
| URL Path | Citations | Position |
|---|---|---|
| /cx | 0 | N/A |
| www.oracle.com | 0 | N/A |
| /cx/sales | 3 | 11 |
| /cloudworld | 2 | 54.8 |
| Brand | Voice | Mentions |
|---|---|---|
|
|
0.5% | 2 |
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] . **[INBOUND](https://www.inbound.com/)** - HubSpot's annual conference (Boston, September) 3. **[Microsoft Ignite](https://ignite.microsoft.com/)** - Microsoft's tech conference featuring Dynamics 365 4. **[SugarCon](https://www.sugarcrm.com/sugarcon/)** - SugarCRM's annual user conference 5. **[Oracle CloudWorld](https://www.oracle.com/cloudworld/)** - Oracle's cloud and CRM event ### Industry Events 6. **[Customer Contact Week](https://www.customercontactweekdigital.com/)** - Customer service and CX conference 7. **[Forrester CX Summit](https://www.forrester.com/event/)** - Customer experience leadership event 8. **[Gartner Customer Exp [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] r.salesforce.com/forums) --- ## 7) Important events & conferences to track - Salesforce flagship: [Dreamforce](https://www.salesforce.com/dreamforce/) - HubSpot flagship: [INBOUND](https://www.inbound.com/) - Microsoft flagship: [Microsoft Ignite](https://ignite.microsoft.com/) - Oracle flagship: [Oracle CloudWorld](https://www.oracle.com/cloudworld/) - SAP flagship: [SAP Sapphire](https://www.sap.com/events/sapphire.html) (For broader vendor + analyst event discovery, see: [Gartner Conferences](https://www.gartner.com/en/conferences) and [Forrester Events](https://www.forrester.com/events/).) --- ## 8) Notable startups / disruptors around t [...]
[...] s Cloud](https://www.salesforce.com/products/sales-cloud/overview/)). - [Microsoft Dynamics 365](https://dynamics.microsoft.com/) — strong for Microsoft-centric orgs; ties into [Microsoft 365](https://www.microsoft.com/microsoft-365) and [Power Platform](https://www.microsoft.com/power-platform). - [Oracle CX](https://www.oracle.com/cx/) — large enterprise CX suite. - [SAP Customer Experience](https://www.sap.com/products/crm.html) — suite approach, common in SAP shops. ### SMB / mid-market standouts - [HubSpot CRM](https://www.hubspot.com/products/crm) — fast time-to-value, strong marketing + CRM combo. - [Zoho CRM](https://www. [...]
[...] www.pipedrive.com/) - [Zoho CRM](https://www.zoho.com/crm/) - [Freshsales](https://www.freshworks.com/freshsales-crm/) ### If you’re choosing a CRM for a larger org (governance + integrations) - [Salesforce](https://www.salesforce.com/) - [Microsoft Dynamics 365](https://dynamics.microsoft.com/) - [Oracle CX](https://www.oracle.com/cx/) - [SAP Customer Experience](https://www.sap.com/products/crm.html) --- ## 4) Reputable implementation partners & how to find them Large global consultancies often implement CRMs at scale: - [Accenture](https://www.accenture.com/) - [Deloitte](https://www2.deloitte.com/) - [PwC](https://www.pwc.c [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] ster Wave: CRM Suites](https://www.forrester.com/report/The-Forrester-Wave-CRM-Suites-Q2-2023/RES179731) (analyst evaluation). ### Reputable Companies and Providers Beyond core vendors, these integrate or provide CRM services: - **Oracle CX (NetSuite CRM)**: Enterprise-grade with ERP integration. [Oracle CX](https://www.oracle.com/cx/sales/). - **SAP CRM (SAP Sales Cloud)**: For complex B2B. [SAP Sales Cloud](https://www.sap.com/products/crm/sales-cloud.html). - **Adobe Experience Cloud**: Marketing-heavy CRM. [Adobe Experience Cloud](https://business.adobe.com/products/experience-cloud.html). - Implementation partners: Accenture [Acc [...]