AI Mentions & Sources Report for CRM Software
This page provides details about salesforce.com (Tech Companies) which was ranked #1 out of 103 in the list of sources (13 citations (11.1% share)) in answers from AI models (Perplexity Sonar (with search) (latest),
Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
Google Gemini Flash (latest),
X.AI Grok (latest)) when they were asked the following 1 question: "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Salesforce, Pipedrive, Freshsales, Insightly, Dreamforce +2 more.
| Model | Voice | Position | Citations |
|---|---|---|---|
|
|
{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
| URL Path | Citations | Position |
|---|---|---|
| salesforce.com | 0 | N/A |
| www.salesforce.com | 1 | 4 |
| /products/sales-cloud/overview | 7 | 5 |
| /events | 1 | 30 |
| /dreamforce | 4 | 38.9 |
| Brand | Voice | Mentions |
|---|---|---|
|
|
100% | 54 |
|
|
9.6% | 13 |
|
|
4.3% | 8 |
|
|
3.5% | 4 |
|
|
2% | 5 |
|
|
1.1% | 3 |
|
|
0% | 1 |
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] Top 11 CRM Software in 2025 (Features, Pricing & Reviews)](https://erpsoftwareblog.com/2025/10/top-crm-software/)[Top 10 Large CRMs In 2025 - ElevatIQ](https://www.elevatiq.com/post/top-large-crms/)[The 12 best CRM software in 2025 - Zapier](https://zapier.com/blog/best-crm-app/) | Official sites: [Salesforce](https://www.salesforce.com), [HubSpot](https://www.hubspot.com), [Microsoft Dynamics 365](https://dynamics.microsoft.com), [Zoho CRM](https://www.zoho.com/crm), [Pipedrive](https://www.pipedrive.com). Review platforms: [G2 CRM Category](https://www.g2.com/categories/crm).[Best CRM Software: User Reviews from December 2025 - [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] 12. **[LinkedIn Learning CRM Courses](https://www.linkedin.com/learning/)** - Professional development courses 13. **[Udemy CRM Courses](https://www.udemy.com/topic/customer-relationship-management/)** - Affordable online courses ## Important Events & Conferences ### Major CRM Conferences 1. **[Dreamforce](https://www.salesforce.com/dreamforce/)** - Salesforce's annual mega-conference (San Francisco, September) 2. **[INBOUND](https://www.inbound.com/)** - HubSpot's annual conference (Boston, September) 3. **[Microsoft Ignite](https://ignite.microsoft.com/)** - Microsoft's tech conference featuring Dynamics 365 4. **[SugarCon](https://w [...]
# Complete Guide to CRM Software: Everything You Should Know ## Most Trusted Brands & Products ### Enterprise & Established Leaders 1. **[Salesforce](https://www.salesforce.com/)** - The market leader in CRM software, offering Sales Cloud, Service Cloud, and Marketing Cloud - **[Salesforce Trailhead](https://trailhead.salesforce.com/)** - Free learning platform for Salesforce 2. **[Microsoft Dynamics 365](https://dynamics.microsoft.com/)** - Enterprise CRM integrated w [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] B growth community) Developer/technical Q&A (for CRM customization/integrations): - [Stack Overflow](https://stackoverflow.com/) - Salesforce dev forum: [Salesforce Developer Forums](https://developer.salesforce.com/forums) --- ## 7) Important events & conferences to track - Salesforce flagship: [Dreamforce](https://www.salesforce.com/dreamforce/) - HubSpot flagship: [INBOUND](https://www.inbound.com/) - Microsoft flagship: [Microsoft Ignite](https://ignite.microsoft.com/) - Oracle flagship: [Oracle CloudWorld](https://www.oracle.com/cloudworld/) - SAP flagship: [SAP Sapphire](https://www.sap.com/events/sapphire.html) (For broader vendor + [...]
[...] to CRM)** — call recording, coaching, sequencing, forecasting (e.g., [Gong](https://www.gong.io/), [Outreach](https://www.outreach.io/), [Clari](https://www.clari.com/)). --- ## 2) Most trusted CRM brands (enterprise → SMB) + what they’re best known for ### Enterprise / upper mid-market leaders - [Salesforce](https://www.salesforce.com/) — broad CRM platform + ecosystem (Sales Cloud: [Salesforce Sales Cloud](https://www.salesforce.com/products/sales-cloud/overview/)). - [Microsoft Dynamics 365](https://dynamics.microsoft.com/) — strong for Microsoft-centric orgs; ties into [Microsoft 365](https://www.microsoft.com/microsoft-365) a [...]
[...] ong.io/), [Outreach](https://www.outreach.io/), [Clari](https://www.clari.com/)). --- ## 2) Most trusted CRM brands (enterprise → SMB) + what they’re best known for ### Enterprise / upper mid-market leaders - [Salesforce](https://www.salesforce.com/) — broad CRM platform + ecosystem (Sales Cloud: [Salesforce Sales Cloud](https://www.salesforce.com/products/sales-cloud/overview/)). - [Microsoft Dynamics 365](https://dynamics.microsoft.com/) — strong for Microsoft-centric orgs; ties into [Microsoft 365](https://www.microsoft.com/microsoft-365) and [Power Platform](https://www.microsoft.com/power-platform). - [Oracle CX](https://www.oracle.com/cx/) — large enterprise CX suit [...]
[...] team (typical “first CRM”) - [HubSpot CRM](https://www.hubspot.com/products/crm) - [Pipedrive](https://www.pipedrive.com/) - [Zoho CRM](https://www.zoho.com/crm/) - [Freshsales](https://www.freshworks.com/freshsales-crm/) ### If you’re choosing a CRM for a larger org (governance + integrations) - [Salesforce](https://www.salesforce.com/) - [Microsoft Dynamics 365](https://dynamics.microsoft.com/) - [Oracle CX](https://www.oracle.com/cx/) - [SAP Customer Experience](https://www.sap.com/products/crm.html) --- ## 4) Reputable implementation partners & how to find them Large global consultancies often implement CRMs at scale: - [Acc [...]
[...] tomer_relationship_management)). - **Marketing automation / lead capture** — forms, email, nurture, attribution (often bundled with CRMs like [HubSpot](https://www.hubspot.com/)). - **Customer service / support CRM** — tickets, knowledge base, omnichannel (e.g., [Zendesk](https://www.zendesk.com/), [Salesforce Service Cloud](https://www.salesforce.com/products/service-cloud/overview/)). - **Revenue intelligence / sales engagement (adjacent to CRM)** — call recording, coaching, sequencing, forecasting (e.g., [Gong](https://www.gong.io/), [Outreach](https://www.outreach.io/), [Clari](https://www.clari.com/)). --- ## 2) Most trusted CRM brands (enterprise → SMB) + what they’re b [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] ly visual CRM. [Monday.com CRM](https://monday.com/crm) ### 5. Important Events & Conferences Attending these events is essential for networking with vendors and implementation partners. * **Dreamforce:** Hosted by Salesforce in San Francisco; it is the largest software conference in the world. [Dreamforce](https://www.salesforce.com/dreamforce/) * **INBOUND:** Hosted by HubSpot in Boston, focusing on marketing, sales, and customer success. [INBOUND](https://www.inbound.com/) * **SaaStr Annual:** While not CRM-exclusive, it is the premier event for B2B software where all major CRM players exhibit. [SaaStr Annual](https://www.saastrannu [...]
[...] cape. ### 1. Trusted Brands & Recommended Products The CRM market is divided between "All-in-One" enterprise suites and specialized platforms for small-to-midmarket businesses. * **Salesforce:** The undisputed market leader. Known for its highly customizable "Sales Cloud" and massive ecosystem. [Salesforce Official Site](https://www.salesforce.com/) * **HubSpot:** The primary competitor to Salesforce for SMBs and mid-market companies. Renowned for its ease of use and "Inbound Marketing" integration. [HubSpot CRM](https://www.hubspot.com/products/crm) * **Microsoft Dynamics 365:** The go-to for organizations already heavily invested in the [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] inkedin.com/groups/CRM-Professionals-12345/). - Learning: [HubSpot Academy CRM Course](https://academy.hubspot.com/courses/crm), [Pipedrive Academy](https://www.pipedrive.com/academy/). ### Important Events and Conferences - **Dreamforce** (Salesforce): Largest CRM event, annual in San Francisco. [Dreamforce 2024](https://www.salesforce.com/dreamforce/). - **INBOUND** (HubSpot): Marketing/sales focus. [INBOUND](https://www.inbound.com/). - **CRM Evolution**: B2B CRM strategies. [CRMXchange Events](https://www.crmevolution.com/). - **Dreamforce alternatives**: Salesforce World Tour [Salesforce Events](https://www.salesforce.com/events/), Microsoft [...]
[...] orms like G2 [G2 CRM Category](https://www.g2.com/categories/crm) and Capterra [Capterra CRM Software](https://www.capterra.com/crm-software/). - **Salesforce**: Market leader with comprehensive features for enterprise sales, marketing, and service. Recommended for large businesses. Official site: [Salesforce](https://www.salesforce.com/). Pricing starts at $25/user/month. - **HubSpot CRM**: Free core CRM with integrated marketing/sales tools; ideal for SMBs and inbound marketing. Official site: [HubSpot](https://www.hubspot.com/products/crm). - **Microsoft Dynamics 365**: Strong integration with Microsoft ecosystem (e.g., Office 3 [...]
[...] rancisco. [Dreamforce 2024](https://www.salesforce.com/dreamforce/). - **INBOUND** (HubSpot): Marketing/sales focus. [INBOUND](https://www.inbound.com/). - **CRM Evolution**: B2B CRM strategies. [CRMXchange Events](https://www.crmevolution.com/). - **Dreamforce alternatives**: Salesforce World Tour [Salesforce Events](https://www.salesforce.com/events/), Microsoft Business Applications Summit [Microsoft Events](https://events.microsoft.com/). ### Notable Startups Disrupting the Space - **Attio**: AI-native CRM for modern teams. [Attio](https://attio.com/). - **Clay**: Data-enriched CRM automation. [Clay](https://www.clay.com/). - **Folk**: Flex [...]