AI Mentions & Sources Report for CRM Software
This page provides details about sap.com (Tech Companies) which was ranked #19 out of 103 in the list of sources (5 citations (1.4% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
X.AI Grok (latest)) when they were asked the following 1 question: "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: SAP Customer Experience.
| Model | Voice | Position | Citations |
|---|---|---|---|
|
|
{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
| URL Path | Citations | Position |
|---|---|---|
| www.sap.com | 0 | N/A |
| /products/crm/sales-cloud.html | 1 | 11 |
| /products/crm.html | 3 | 11.8 |
| /events/sapphire.html | 1 | 56 |
| Brand | Voice | Mentions |
|---|---|---|
|
|
1.5% | 3 |
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] CRM integrated with Microsoft's ecosystem 3. **[HubSpot CRM](https://www.hubspot.com/products/crm)** - Popular for small to medium businesses with a robust free tier 4. **[Oracle NetSuite CRM](https://www.netsuite.com/portal/products/crm.shtml)** - Enterprise-level CRM with ERP integration 5. **[SAP Customer Experience](https://www.sap.com/products/crm.html)** - Comprehensive enterprise CRM solution 6. **[Zoho CRM](https://www.zoho.com/crm/)** - Affordable, feature-rich option for businesses of all sizes ### Mid-Market Solutions 7. **[Pipedrive](https://www.pipedrive.com/)** - Sales-focused CRM known for visual pipeline management 8. **[Freshsales [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] rack - Salesforce flagship: [Dreamforce](https://www.salesforce.com/dreamforce/) - HubSpot flagship: [INBOUND](https://www.inbound.com/) - Microsoft flagship: [Microsoft Ignite](https://ignite.microsoft.com/) - Oracle flagship: [Oracle CloudWorld](https://www.oracle.com/cloudworld/) - SAP flagship: [SAP Sapphire](https://www.sap.com/events/sapphire.html) (For broader vendor + analyst event discovery, see: [Gartner Conferences](https://www.gartner.com/en/conferences) and [Forrester Events](https://www.forrester.com/events/).) --- ## 8) Notable startups / disruptors around the CRM “system of action” These aren’t always CRMs themselves, but they m [...]
[...] [Microsoft Dynamics 365](https://dynamics.microsoft.com/) — strong for Microsoft-centric orgs; ties into [Microsoft 365](https://www.microsoft.com/microsoft-365) and [Power Platform](https://www.microsoft.com/power-platform). - [Oracle CX](https://www.oracle.com/cx/) — large enterprise CX suite. - [SAP Customer Experience](https://www.sap.com/products/crm.html) — suite approach, common in SAP shops. ### SMB / mid-market standouts - [HubSpot CRM](https://www.hubspot.com/products/crm) — fast time-to-value, strong marketing + CRM combo. - [Zoho CRM](https://www.zoho.com/crm/) — broad suite value, flexible for SMBs. - [Pipedrive](https://www.pipedrive.com/) [...]
[...] ww.zoho.com/crm/) - [Freshsales](https://www.freshworks.com/freshsales-crm/) ### If you’re choosing a CRM for a larger org (governance + integrations) - [Salesforce](https://www.salesforce.com/) - [Microsoft Dynamics 365](https://dynamics.microsoft.com/) - [Oracle CX](https://www.oracle.com/cx/) - [SAP Customer Experience](https://www.sap.com/products/crm.html) --- ## 4) Reputable implementation partners & how to find them Large global consultancies often implement CRMs at scale: - [Accenture](https://www.accenture.com/) - [Deloitte](https://www2.deloitte.com/) - [PwC](https://www.pwc.com/) - [Slalom](https://www.slalom.com/) Partner directories/marke [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] 179731) (analyst evaluation). ### Reputable Companies and Providers Beyond core vendors, these integrate or provide CRM services: - **Oracle CX (NetSuite CRM)**: Enterprise-grade with ERP integration. [Oracle CX](https://www.oracle.com/cx/sales/). - **SAP CRM (SAP Sales Cloud)**: For complex B2B. [SAP Sales Cloud](https://www.sap.com/products/crm/sales-cloud.html). - **Adobe Experience Cloud**: Marketing-heavy CRM. [Adobe Experience Cloud](https://business.adobe.com/products/experience-cloud.html). - Implementation partners: Accenture [Accenture Salesforce Practice](https://www.accenture.com/us-en/services/salesforce-index), Deloitte [Deloitte CRM Services] [...]