AICW AI Chat Watch

AI Mentions & Sources Report for CRM Software

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About zendesk.com (Tech Companies)

This page provides details about zendesk.com (Tech Companies) which was ranked #11 out of 103 in the list of sources (2 citations (1.9% share)) in answers from AI models (OpenAI ChatGPT Latest, Google Gemini Flash (latest)) when they were asked the following 1 question: "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Salesforce.

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Used by AI Models

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Pages from zendesk.com (2 links)

URL Path Citations Position
zendesk.com 0 N/A
/sell 2 4.3

Brands Referenced By This Website (1 brand)

Brand Voice Mentions
Salesforce Salesforce 100% 54

Citations from AI Responses

OpenAI ChatGPT Latest (1 citation)

If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] M)](https://en.wikipedia.org/wiki/Customer_relationship_management)). - **Marketing automation / lead capture** — forms, email, nurture, attribution (often bundled with CRMs like [HubSpot](https://www.hubspot.com/)). - **Customer service / support CRM** — tickets, knowledge base, omnichannel (e.g., [Zendesk](https://www.zendesk.com/), [Salesforce Service Cloud](https://www.salesforce.com/products/service-cloud/overview/)). - **Revenue intelligence / sales engagement (adjacent to CRM)** — call recording, coaching, sequencing, forecasting (e.g., [Gong](https://www.gong.io/), [Outreach](https://www.outreach.io/), [Clari](https:// [...]

zendesk.com/sell December 30, 2025

Google Gemini Flash (latest) (1 citation)

If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] rtups. [Zoho CRM](https://www.zoho.com/crm/) * **Pipedrive:** A sales-focused CRM designed specifically for "activity-based" selling and visual pipelines. [Pipedrive](https://www.pipedrive.com/) * **Zendesk Sell:** Originally "Base CRM," this focus is on integrating sales with customer support. [Zendesk Sell](https://www.zendesk.com/sell/) ### 2. Influential Experts & Reviewers To stay current on features and industry shifts, follow these analysts and platforms: * **G2:** The leading peer-to-peer review site for software validated by real users. [G2 CRM Grid](https://www.g2.com/categories/crm) * **Gartner:** Provides the "Magi [...]

zendesk.com/sell December 30, 2025