AI Mentions & Sources Report for CRM Software
This page provides details about sugarcrm.com (Tech Companies) which was ranked #24 out of 107 in the list of sources (2 citations (1.1% share)) in answers from AI models (OpenAI ChatGPT Latest,
Google Gemini Flash (latest)) when they were asked the following 1 question: "What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch.
| Model | Voice | Position | Citations |
|---|---|---|---|
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| URL Path | Citations | Position |
|---|---|---|
| sugarcrm.com | 0 | N/A |
| www.sugarcrm.com | 2 | 16.6 |
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] or regions): - **Freshworks (Freshsales)**: [Freshsales CRM](https://www.freshworks.com/crm/sales/) - **Pipedrive** (sales-focused SMB CRM): [Pipedrive](https://www.pipedrive.com/) - **Zendesk** (service-first; CRM-adjacent for customer support): [Zendesk](https://www.zendesk.com/) - **SugarCRM**: [SugarCRM](https://www.sugarcrm.com/) - **Creatio** (process/low-code oriented): [Creatio](https://www.creatio.com/) - **monday.com Sales CRM**: [monday CRM](https://monday.com/crm) - **Odoo CRM** (open-source/business suite approach): [Odoo CRM](https://www.odoo.com/app/crm) --- ## 3) “Best products and services” (by common use-cas [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] oviders Beyond the "Big Five," these providers offer specialized or highly competitive platforms. * **Freshworks (Freshsales):** Known for its intuitive UI and ease of use. [Freshworks](https://www.freshworks.com/crm/) * **SugarCRM:** Known for its flexibility and high degree of customization. [SugarCRM](https://www.sugarcrm.com) * **Insightly:** Strong for businesses that need project management built into their CRM. [Insightly](https://www.insightly.com) * **Copper:** A CRM specifically designed for Google Workspace users. [Copper](https://www.copper.com) ### 4. Influential Figures and Thought Leaders * **Marc Ben [...]