AICW AI Chat Watch

AI Mentions & Sources Report for CRM Software

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About appexchange.salesforce.com (Tech Companies)

This page provides details about appexchange.salesforce.com (Tech Companies) which was ranked #26 out of 177 in the list of sources (7 citations (1% share)) in answers from AI models (OpenAI ChatGPT Latest) when they were asked the following 3 questions: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Salesforce.

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Pages from appexchange.salesforce.com (1 link)

URL Path Citations Position
appexchange.salesforce.com 7 5

Brands Referenced By This Website (1 brand)

Brand Voice Mentions
Salesforce Salesforce 100% 153

Citations from AI Responses

OpenAI ChatGPT Latest (7 citations)

What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] options and the ecosystem around them. --- ## 1) Leading CRM brands & products (widely adopted) ### Enterprise CRM suites (deep customization, big ecosystems) - [Salesforce Sales Cloud](https://www.salesforce.com/products/sales-cloud/overview/) — strongest overall ecosystem and extensibility via [AppExchange](https://appexchange.salesforce.com/). - [Microsoft Dynamics 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/) — strong fit if you’re standardized on Microsoft; broad add-ons via [Microsoft AppSource](https://appsource.microsoft.com/). - [Oracle CX Sales](https://www.oracle.com/cx/sales/) — often selected in Oracle-heav [...]

appexchange.salesforce.com December 30, 2025

[...] //www.ibm.com/consulting) - [Wipro](https://www.wipro.com/) - [Infosys](https://www.infosys.com/) - [Tata Consultancy Services (TCS)](https://www.tcs.com/) - [EPAM](https://www.epam.com/) Partner/solution ecosystems (useful for finding vetted providers and add-ons): - Salesforce consulting + apps: [Salesforce AppExchange](https://appexchange.salesforce.com/) (incl. [Consulting](https://appexchange.salesforce.com/consulting)) - HubSpot providers: [HubSpot Solutions Directory](https://ecosystem.hubspot.com/marketplace/solutions) - Microsoft partners & solutions: [Microsoft Solution Providers](https://www.microsoft.com/en-us/solution-providers) and [Micr [...]

appexchange.salesforce.com December 30, 2025

[...] s](https://www.infosys.com/) - [Tata Consultancy Services (TCS)](https://www.tcs.com/) - [EPAM](https://www.epam.com/) Partner/solution ecosystems (useful for finding vetted providers and add-ons): - Salesforce consulting + apps: [Salesforce AppExchange](https://appexchange.salesforce.com/) (incl. [Consulting](https://appexchange.salesforce.com/consulting)) - HubSpot providers: [HubSpot Solutions Directory](https://ecosystem.hubspot.com/marketplace/solutions) - Microsoft partners & solutions: [Microsoft Solution Providers](https://www.microsoft.com/en-us/solution-providers) and [Microsoft AppSource](https://appsource.microsoft.com/) - Zoho ecosystem [...]

appexchange.salesforce.com December 30, 2025

If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] ultancies often implement CRMs at scale: - [Accenture](https://www.accenture.com/) - [Deloitte](https://www2.deloitte.com/) - [PwC](https://www.pwc.com/) - [Slalom](https://www.slalom.com/) Partner directories/marketplaces (useful for vetted implementers and apps): - Salesforce consultants & apps: [Salesforce AppExchange](https://appexchange.salesforce.com/) - Microsoft apps & partners: [Microsoft AppSource](https://appsource.microsoft.com/) and partner info via [Microsoft Partner Network](https://partner.microsoft.com/) - HubSpot partners & apps: [HubSpot Solutions Partner Program](https://www.hubspot.com/partners) and [HubSpot App Marketplace](https [...]

appexchange.salesforce.com December 30, 2025

What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] ugh SMB), each with large ecosystems: - **Salesforce** (enterprise leader; large platform + ecosystem): [Salesforce](https://www.salesforce.com/), [Sales Cloud](https://www.salesforce.com/products/sales-cloud/overview/), [Service Cloud](https://www.salesforce.com/products/service-cloud/overview/), [AppExchange](https://appexchange.salesforce.com/) - **Microsoft Dynamics 365** (strong in Microsoft-centric enterprises; tight Microsoft 365/Power Platform integration): [Dynamics 365](https://dynamics.microsoft.com/), [Dynamics 365 Sales](https://dynamics.microsoft.com/en-us/sales/overview/), [Microsoft AppSource](https://appsource.microsoft.com [...]

appexchange.salesforce.com December 30, 2025

[...] st products and services” (by common use-case) Because “best” depends heavily on company size, complexity, and stack, here are the products most commonly shortlisted by scenario (with official sources): ### Enterprise CRM platform + ecosystem depth - [Salesforce](https://www.salesforce.com/) (plus [AppExchange](https://appexchange.salesforce.com/)) - [Microsoft Dynamics 365](https://dynamics.microsoft.com/) (plus [AppSource](https://appsource.microsoft.com/)) - [SAP Customer Experience](https://www.sap.com/products/crm.html) - [Oracle CX](https://www.oracle.com/cx/) ### SMB / mid-market “quick time-to-value” - [HubSpot CRM](https://www.hub [...]

appexchange.salesforce.com December 30, 2025

[...] /wiki/Low-code_development_platform) 4) **RevOps operating models** (aligning sales, marketing, CS around one funnel and shared metrics) Source: [HubSpot guide to RevOps](https://blog.hubspot.com/service/revops) 5) **Marketplace ecosystems** as a differentiator (how “extensible” the CRM is) - [Salesforce AppExchange](https://appexchange.salesforce.com/) - [Microsoft AppSource](https://appsource.microsoft.com/) - [HubSpot Marketplace](https://ecosystem.hubspot.com/marketplace) - [Zoho Marketplace](https://marketplace.zoho.com/) - [SAP Store](https://store.sap.com/) - [Oracle Cloud Marketplace](https://cloudmarketplace.oracle.com/) --- [...]

appexchange.salesforce.com December 30, 2025