AICW AI Chat Watch

AI Mentions & Sources Report for CRM Software

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About hbr.org (Charity & Non-profit)

This page provides details about hbr.org (Charity & Non-profit) which was ranked #168 out of 177 in the list of sources (1 citation (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 1 question: "What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Harvard Business Review.

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Used by AI Models

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Pages from hbr.org (1 link)

URL Path Citations Position
hbr.org 1 112

Brands Referenced By This Website (1 brand)

Brand Voice Mentions
Harvard Business Review Harvard Business Review 0% 1

Citations from AI Responses

Anthropic Claude Sonnet (latest) (1 citation)

What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] s 5. **VentureBeat** - [https://venturebeat.com](https://venturebeat.com) - Enterprise technology and AI in CRM ### Business and SaaS Publications 6. **Forbes (CRM Coverage)** - [https://www.forbes.com](https://www.forbes.com) - Business technology section 7. **Harvard Business Review** - [https://hbr.org](https://hbr.org) - Customer relationship strategy articles 8. **SaaS Magazine** - [https://saasmagazine.com](https://saasmagazine.com) - SaaS industry coverage 9. **Martech Series** - [https://martechseries.com](https://martechseries.com) - Marketing technology news 10. **CMSWire** - [https://www.cmswi [...]

hbr.org December 30, 2025