This page provides details about marketplace.zoho.com (E-commerce) which was ranked #41 out of 177 in the list of sources (5 citations (0.4% share)) in answers from AI models (OpenAI ChatGPT Latest) when they were asked the following 3 questions: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Zoho CRM, Zoho.
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| URL Path | Citations | Position |
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| marketplace.zoho.com | 5 | 25 |
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] Spot CRM](https://www.hubspot.com/products/crm) — very strong for inbound/marketing-led growth and ease of use; partner ecosystem via the [HubSpot Solutions Directory](https://ecosystem.hubspot.com/marketplace/solutions). - [Zoho CRM](https://www.zoho.com/crm/) — broad suite value; integrations via [Zoho Marketplace](https://marketplace.zoho.com/). - [Pipedrive](https://www.pipedrive.com/) — pipeline-focused and lightweight; add-ons via [Pipedrive Marketplace](https://www.pipedrive.com/en/marketplace). - [Freshsales](https://www.freshworks.com/crm/sales/) (Freshworks) — good value with built-in comms/automation; apps via [Freshworks Marketp [...]
[...] - HubSpot providers: [HubSpot Solutions Directory](https://ecosystem.hubspot.com/marketplace/solutions) - Microsoft partners & solutions: [Microsoft Solution Providers](https://www.microsoft.com/en-us/solution-providers) and [Microsoft AppSource](https://appsource.microsoft.com/) - Zoho ecosystem: [Zoho Marketplace](https://marketplace.zoho.com/) - Zendesk ecosystem: [Zendesk Marketplace](https://www.zendesk.com/marketplace/) - SAP ecosystem: [SAP Store](https://store.sap.com/) - Oracle ecosystem: [Oracle Cloud Marketplace](https://cloudmarketplace.oracle.com/) - Pipedrive ecosystem: [Pipedrive Marketplace](https://www.pipedrive.com/en/mar [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] ps://appsource.microsoft.com/) and partner info via [Microsoft Partner Network](https://partner.microsoft.com/) - HubSpot partners & apps: [HubSpot Solutions Partner Program](https://www.hubspot.com/partners) and [HubSpot App Marketplace](https://ecosystem.hubspot.com/marketplace/apps) - Zoho apps: [Zoho Marketplace](https://marketplace.zoho.com/) --- ## 5) Influential experts, analysts, and reviewers to follow CRM-focused thinkers: - [Paul Greenberg](https://www.paulgreenberg.com/) (CRM author/analyst) - [Brent Leary](https://crmassentials.com/) (CRM Essentials) - [Denis Pombriant](https://beagle-research.com/) ([Beagle Research](https:/ [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] ce (CX)](https://www.oracle.com/cx/) - **SAP Customer Experience (CX)** (enterprise suite, common in SAP-heavy orgs): [SAP CRM / Customer Experience](https://www.sap.com/products/crm.html) - **Zoho CRM** (value-focused suite with broad business app portfolio): [Zoho CRM](https://www.zoho.com/crm/), [Zoho Marketplace](https://marketplace.zoho.com/) Other widely adopted CRM vendors (often strongest in specific segments or regions): - **Freshworks (Freshsales)**: [Freshsales CRM](https://www.freshworks.com/crm/sales/) - **Pipedrive** (sales-focused SMB CRM): [Pipedrive](https://www.pipedrive.com/) - **Zendesk** (service-first; CRM-adjacent fo [...]
[...] com/service/revops) 5) **Marketplace ecosystems** as a differentiator (how “extensible” the CRM is) - [Salesforce AppExchange](https://appexchange.salesforce.com/) - [Microsoft AppSource](https://appsource.microsoft.com/) - [HubSpot Marketplace](https://ecosystem.hubspot.com/marketplace) - [Zoho Marketplace](https://marketplace.zoho.com/) - [SAP Store](https://store.sap.com/) - [Oracle Cloud Marketplace](https://cloudmarketplace.oracle.com/) --- ## 8) Major conferences & events (where the industry congregates) Vendor-led events (often the most CRM-specific): - [Dreamforce (Salesforce)](https://www.salesforce.com/dreamforce/) [...]