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AI Mentions & Sources Report for CRM Software

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About martech.org (Developer Tools)

This page provides details about martech.org (Developer Tools) which was ranked #22 out of 177 in the list of sources (12 citations (1.2% share)) in answers from AI models (OpenAI ChatGPT Latest, Google Gemini Flash (latest), X.AI Grok (latest)) when they were asked the following 3 questions: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch.

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Pages from martech.org (3 links)

Citations from AI Responses

OpenAI ChatGPT Latest (3 citations)

What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] www.forrester.com/) (see: [The Forrester Wave](https://www.forrester.com/research/the-forrester-wave/)) - [IDC](https://www.idc.com/) Industry publications: - [Destination CRM](https://www.destinationcrm.com/) - [CRM Buyer](https://www.crmbuyer.com/) - [CustomerThink](https://customerthink.com/) - [MarTech](https://martech.org/) - [CMSWire](https://www.cmswire.com/) - [TechTarget: SearchCustomerExperience](https://www.techtarget.com/searchcustomerexperience/) Software discovery/reviews (useful for longlists; validate with references): - [G2](https://www.g2.com/) - [Capterra](https://www.capterra.com/) - [TrustRadius](htt [...]

martech.org/topics/customer-relationship-management December 30, 2025

If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] s://www.zoominfo.com/), [Apollo](https://www.apollo.io/) - Customer messaging (often complements CRM): [Intercom](https://www.intercom.com/) --- ## 9) Key publications & media to stay informed CRM-specific and GTM tech coverage: - [CRM Magazine (destinationCRM)](https://www.destinationcrm.com/) - [MarTech](https://martech.org/) - [Sales Hacker](https://www.saleshacker.com/) (sales/GTM content) --- ## 10) Review & comparison sites (useful, but read critically) To sanity-check vendors, feature claims, and pricing: - [G2](https://www.g2.com/) - [Capterra](https://www.capterra.com/) - [TrustRadius](https://www.trustradius. [...]

martech.org/topics/customer-relationship-management December 30, 2025

What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] on hubs: [r/salesforce](https://www.reddit.com/r/salesforce/), [r/CRM](https://www.reddit.com/r/CRM/) --- ## 10) Top publications, research, and media that cover CRM Industry and practitioner coverage: - [Destination CRM](https://www.destinationcrm.com/) - [CRM Buyer](https://www.crmbuyer.com/) - [MarTech](https://martech.org/) - [CMSWire](https://www.cmswire.com/) - [Sales Hacker](https://www.saleshacker.com/) Analyst and evaluation sources (often used in procurement): - [Gartner](https://www.gartner.com/en) (methodology: [Gartner Magic Quadrants](https://www.gartner.com/en/research/methodologies/magic-quadrants)) - [F [...]

martech.org/topics/customer-relationship-management December 30, 2025

Google Gemini Flash (latest) (3 citations)

What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] e industry. [DestinationCRM](https://www.destinationcrm.com/) * **Sales Hacker**: A large community and media site focused on sales technology and CRM strategy. [Sales Hacker](https://www.saleshacker.com/) * **MarTech**: Covers the intersection of marketing and technology, where CRM often sits. [MarTech.org](https://martech.org/category/crm/) * **ZDNET (CRM Section)**: Provides technical news and enterprise reviews. [ZDNET CRM News](https://www.zdnet.com/topic/crm/) ### 6. Major Industry Events and Conferences The primary venues for product launches and networking. * **Dreamforce**: Organized by Salesforce, it is one of the large [...]

martech.org/category/crm December 30, 2025

If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] ublication for the industry. [DestinationCRM.com](https://www.destinationcrm.com/) * **Sales Hacker:** Provides articles and webinars on how to use CRM technology to drive sales. [Sales Hacker](https://www.saleshacker.com/) * **MarTech:** Covers the intersection of marketing technology and CRM. [MarTech](https://martech.org/) * **Zaneet on CRM:** A YouTube channel/resource often cited for unbiased software demos. [Software Advice](https://www.softwareadvice.com/crm/) (Parent site for many CRM reviews). [...]

martech.org/topics/customer-relationship-management December 30, 2025

What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] CRM software comparison. [G2 CRM Grid](https://www.g2.com/categories/crm) * **Gartner:** Provides the "Magic Quadrant" for CRM Customer Engagement Center. [Gartner CRM Insights](https://www.gartner.com/en/sales/topics/crm) * **MarTech:** Covers the intersection of marketing and CRM technology. [MarTech.org](https://martech.org) * **TechCrunch (Enterprise Category):** General coverage of CRM startup funding and acquisitions. [TechCrunch Enterprise](https://techcrunch.com/category/enterprise/) [...]

martech.org/topics/customer-relationship-management December 30, 2025

X.AI Grok (latest) (6 citations)

What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] nformation-technology/insights/customer-relationship-management-crm). - **Forrester**: Wave reports on CRM. [Forrester CRM Research](https://www.forrester.com/report/The-Forrester-Wave-CRM-Suites-Q1-2023/RES179614). - **CRMXchange**: News and webinars. [CRMXchange](https://www.crmxchange.com/). - **MarTech.org**: CRM coverage. [MarTech CRM](https://martech.org/topics/customer-relationship-management/). - **Sales Hacker**: Sales/CRM blog. [Sales Hacker](https://www.saleshacker.com/). - Newsletters: Ben's Bites ([BensBites](https://www.bensbites.com/)) for AI CRM. Stats from [Statista CRM Market](https:// [...]

martech.org/topics/customer-relationship-management December 30, 2025

[...] s/customer-relationship-management-crm). - **Forrester**: Wave reports on CRM. [Forrester CRM Research](https://www.forrester.com/report/The-Forrester-Wave-CRM-Suites-Q1-2023/RES179614). - **CRMXchange**: News and webinars. [CRMXchange](https://www.crmxchange.com/). - **MarTech.org**: CRM coverage. [MarTech CRM](https://martech.org/topics/customer-relationship-management/). - **Sales Hacker**: Sales/CRM blog. [Sales Hacker](https://www.saleshacker.com/). - Newsletters: Ben's Bites ([BensBites](https://www.bensbites.com/)) for AI CRM. Stats from [Statista CRM Market](https://www.statista.com/outlook/tmo/customer-relationship-management/worldwide) project $96B market [...]

martech.org/topics/customer-relationship-management December 30, 2025

If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] app/). - **Gong**: Revenue intelligence (CRM enhancer). [Gong](https://www.gong.io/). - Reviews: [G2 Emerging CRM](https://www.g2.com/categories/emerging-crm). ### Key Publications and Media Channels to Stay Informed - **CRMXchange**: News, webinars. [CRMXchange](https://www.crmxchange.com/). - **MarTech.org**: Marketing tech/CRM coverage. [MarTech](https://martech.org/). - **Sales Hacker**: Sales/CRM tactics. [Sales Hacker](https://www.saleshacker.com/). - **Podcasts**: "Make SaaS" [Make SaaS Podcast](https://www.makepodcasts.fm/), "Revenue Engine Podcast" [Revenue Engine](https://revenueengine.ai/pod [...]

martech.org/topics/customer-relationship-management December 30, 2025

[...] enhancer). [Gong](https://www.gong.io/). - Reviews: [G2 Emerging CRM](https://www.g2.com/categories/emerging-crm). ### Key Publications and Media Channels to Stay Informed - **CRMXchange**: News, webinars. [CRMXchange](https://www.crmxchange.com/). - **MarTech.org**: Marketing tech/CRM coverage. [MarTech](https://martech.org/). - **Sales Hacker**: Sales/CRM tactics. [Sales Hacker](https://www.saleshacker.com/). - **Podcasts**: "Make SaaS" [Make SaaS Podcast](https://www.makepodcasts.fm/), "Revenue Engine Podcast" [Revenue Engine](https://revenueengine.ai/podcast/). - Newsletters: [Ben's Bites (AI/CRM)](https://www.bensb [...]

martech.org/topics/customer-relationship-management December 30, 2025

What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] ment). - **Forrester**: Waves/Reports. [Forrester CRM](https://www.forrester.com/technology/crm/). - **IDC**: MarketScape reports. [IDC CRM](https://www.idc.com/research/vieweverything.jsp?searchTerm=crm). - **Destination CRM**: News/magazine. [Destination CRM](https://www.destinationcrm.com/). - **MarTech.org**: Trends/media. [MarTech](https://martech.org/). - **Practical Ecommerce**: CRM-focused articles. [Practical Ecommerce](https://www.practicalecommerce.com/). - Review platforms: [G2](https://www.g2.com/categories/crm), [Capterra](https://www.capterra.com/customer-relationship-management-software/) [...]

martech.org/topics/customer-relationship-management December 30, 2025

[...] /Reports. [Forrester CRM](https://www.forrester.com/technology/crm/). - **IDC**: MarketScape reports. [IDC CRM](https://www.idc.com/research/vieweverything.jsp?searchTerm=crm). - **Destination CRM**: News/magazine. [Destination CRM](https://www.destinationcrm.com/). - **MarTech.org**: Trends/media. [MarTech](https://martech.org/). - **Practical Ecommerce**: CRM-focused articles. [Practical Ecommerce](https://www.practicalecommerce.com/). - Review platforms: [G2](https://www.g2.com/categories/crm), [Capterra](https://www.capterra.com/customer-relationship-management-software/), [TrustRadius](https://www.trustradius.com/cate [...]

martech.org/topics/customer-relationship-management December 30, 2025