This page provides details about www2.deloitte.com (Tech Companies) which was ranked #43 out of 177 in the list of sources (5 citations (0.4% share)) in answers from AI models (OpenAI ChatGPT Latest,
X.AI Grok (latest)) when they were asked the following 3 questions: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Salesforce.
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{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
| URL Path | Citations | Position |
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| /us/en/pages/consulting/solutions/customer-relationship-management.html | 5 | 52.8 |
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100% | 153 |
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] ation companies & service providers (SIs / consultancies) If you’re buying a major platform (especially enterprise), selection of an implementation partner can matter as much as the software. Large global consultancies commonly involved in CRM programs: - [Accenture](https://www.accenture.com/) - [Deloitte](https://www2.deloitte.com/) - [PwC](https://www.pwc.com/) - [Capgemini](https://www.capgemini.com/) - [Cognizant](https://www.cognizant.com/) - [Slalom](https://www.slalom.com/) - [IBM Consulting](https://www.ibm.com/consulting) - [Wipro](https://www.wipro.com/) - [Infosys](https://www.infosys.com/) - [Tata Consultancy Servi [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] ynamics.microsoft.com/) - [Oracle CX](https://www.oracle.com/cx/) - [SAP Customer Experience](https://www.sap.com/products/crm.html) --- ## 4) Reputable implementation partners & how to find them Large global consultancies often implement CRMs at scale: - [Accenture](https://www.accenture.com/) - [Deloitte](https://www2.deloitte.com/) - [PwC](https://www.pwc.com/) - [Slalom](https://www.slalom.com/) Partner directories/marketplaces (useful for vetted implementers and apps): - Salesforce consultants & apps: [Salesforce AppExchange](https://appexchange.salesforce.com/) - Microsoft apps & partners: [Microsoft AppSource](https://a [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] orkflow design, not just the CRM license.) --- ## 4) Key companies and providers beyond software (implementation ecosystem) Large CRMs are commonly delivered with help from systems integrators (SIs) and consultancies, especially for enterprise rollouts: - [Accenture](https://www.accenture.com/) - [Deloitte](https://www2.deloitte.com/) - [PwC](https://www.pwc.com/) - [Capgemini](https://www.capgemini.com/) - [Infosys](https://www.infosys.com/) --- ## 5) Influential figures & thought leaders (high-visibility) A few widely cited leaders associated with major CRM platforms and go-to-market practice: - [Marc Benioff](https://en.wi [...]
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] on partners, resellers, and consultancies specializing in CRM deployments: - **Accenture**: Global leader in Salesforce implementations. [Accenture Salesforce Services](https://www.accenture.com/us-en/services/cloud/salesforce). - **Deloitte**: Enterprise CRM consulting across Salesforce, Dynamics. [Deloitte CRM Services](https://www2.deloitte.com/us/en/pages/consulting/solutions/customer-relationship-management.html). - **PwC**: Focus on CRM strategy and transformation. [PwC CRM Consulting](https://www.pwc.com/us/en/services/consulting/customer-experience.html). - **Salesforce Partners Ecosystem**: Includes Simplus ([Simplus](https://www.simplus.com/)) and Appirio (now Cognizant). Directory: [Salesforce Partne [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] ts/crm/sales-cloud.html). - **Adobe Experience Cloud**: Marketing-heavy CRM. [Adobe Experience Cloud](https://business.adobe.com/products/experience-cloud.html). - Implementation partners: Accenture [Accenture Salesforce Practice](https://www.accenture.com/us-en/services/salesforce-index), Deloitte [Deloitte CRM Services](https://www2.deloitte.com/us/en/pages/consulting/solutions/customer-relationship-management.html). ### Influential Experts and Reviewers to Follow - **Gartner Analysts**: Follow for Magic Quadrant reports. Key: [Gartner's CRM Research](https://www.gartner.com/en/information-technology/insights/customer-relationship-management-crm). - **Forrester**: Wave reports by analysts like Cory Braunber [...]