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About zdnet.com (News Media)
This page provides details about zdnet.com (News Media) which was ranked #54 out of 177 in the list of sources (5 citations (0.3% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
Google Gemini Flash (latest)) when they were asked the following 3 questions: "What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Paul Greenberg, Martech Series, ZDNet.
Used by AI Models
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Pages from zdnet.com (3 links)
| URL Path | Citations | Position |
|---|---|---|
| zdnet.com | 0 | N/A |
| /blog/crm | 1 | 30 |
| /topic/crm | 4 | 44.4 |
Brands Referenced By This Website (3 brands)
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2.1% | 14 |
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0.4% | 8 |
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0% | 3 |
Citations from AI Responses
Anthropic Claude Sonnet (latest)
(3 citations)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] s://www.saleshacker.com) - Sales technology and CRM content ### 10. **CustomerThink** [CustomerThink](https://customerthink.com) - Customer-centric business strategy ### 11. **Martech Series** [Martech Series](https://martechseries.com) - Marketing technology news including CRM ### 12. **ZDNet** [ZDNet CRM Coverage](https://www.zdnet.com) - Tech news with CRM coverage ## Review & Comparison Sites ### 1. **Software Advice** [Software Advice CRM](https://www.softwareadvice.com/crm/) - Free advisor service and reviews ### 2. **GetApp** [GetApp CRM](https://www.getapp.com/customer-management-software/crm/) - Software discovery platf [...]
If I'm looking to get into CRM Software, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] nt 6. **[G2 CRM Category](https://www.g2.com/categories/crm)** - User reviews and comparisons ### News & Analysis 7. **[TechCrunch CRM Coverage](https://techcrunch.com/tag/crm/)** - Startup and technology news 8. **[VentureBeat](https://venturebeat.com/)** - Enterprise technology coverage 9. **[ZDNet CRM Section](https://www.zdnet.com/)** - Technology news and reviews ## Helpful Communities & Resources ### Online Communities 1. **[r/CRM Subreddit](https://www.reddit.com/r/CRM/)** - Reddit community for CRM discussion 2. **[Salesforce Trailblazer Community](https://trailblazers.salesforce.com/)** - Official Salesforce communit [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] - [https://www.destinationcrm.com](https://www.destinationcrm.com) - Dedicated CRM publication - News, analysis, and best practices 2. **CustomerThink** - [https://customerthink.com](https://customerthink.com) - Customer-centric business management community 3. **ZDNet (CRM Coverage)** - [https://www.zdnet.com](https://www.zdnet.com) - Enterprise technology news 4. **TechCrunch (SaaS/CRM)** - [https://techcrunch.com](https://techcrunch.com) - Startup and technology news 5. **VentureBeat** - [https://venturebeat.com](https://venturebeat.com) - Enterprise technology and AI in CRM ### Business and SaaS Publications 6 [...]
Google Gemini Flash (latest)
(2 citations)
What are the best CRM Software options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] n sales technology and CRM strategy. [Sales Hacker](https://www.saleshacker.com/) * **MarTech**: Covers the intersection of marketing and technology, where CRM often sits. [MarTech.org](https://martech.org/category/crm/) * **ZDNET (CRM Section)**: Provides technical news and enterprise reviews. [ZDNET CRM News](https://www.zdnet.com/topic/crm/) ### 6. Major Industry Events and Conferences The primary venues for product launches and networking. * **Dreamforce**: Organized by Salesforce, it is one of the largest tech conferences in the world. [Dreamforce](https://www.salesforce.com/dreamforce/) * **HubSpot INBOUND**: Focused on marke [...]
What does the CRM Software industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] eer of the SaaS model. [Marc Benioff Twitter/X](https://twitter.com/Benioff) * **Dharmesh Shah:** Founder of HubSpot and a lead voice on inbound marketing. [Dharmesh's Blog](https://onstartups.com) * **Paul Greenberg:** Author of "CRM at the Speed of Light," often called the "Godfather of CRM." [Paul Greenberg via ZDNET](https://www.zdnet.com/blog/crm/) * **Brent Leary:** Analyst and expert on SMB technology and CRM strategy. [Brent Leary's Site](https://crmessentials.com) ### 5. Emerging Startups and Trends **Trends:** * **Generative AI:** Using AI to draft emails, summarize meetings, and predict churn (e.g., Salesforce Einstein, HubSpot Br [...]