AICW AI Chat Watch

AI Mentions & Sources Report for Customer Support

Track Your AI Visibility
#{{ entity.rank }}

{{ entity.value }}

{{ formatPercent(entity.influence) }}
Share of Voice
{{ typeItem.trim() }} {{ brandDomain }} {{ botCount }} AI models {{ questionCount }} questions

About Intercom Blog (product)

This page provides details about Intercom Blog (product) which was ranked #29 out of 72 in the list of brands (2 mentions (1% share)) in answers from AI models (Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest) when they were asked the following 1 question: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch.

#{{ entity.rank }}
Rank
{{ formatPercent(entity.influence) }}
Voice
{{ formatPosition(entity.appearanceOrder) }}
Position
{{ formatPercent(entity.mentionsAsPercent) }} ({{ entity.mentions || 0 }})
Mentions

Mentions by AI Model

Model Voice Position Mentions
{{ bot.name.charAt(0) }} {{ bot.name }} {{ getInfluenceForBot(bot.id) }} {{ getPositionForBot(bot.id) }} {{ getMentionsForBot(bot.id) }}

Citations from AI Responses

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] [https://www.socap.org](https://www.socap.org) - Association for customer care professionals ## Publications & Media ### Blogs & Online Publications 57. **Zendesk Blog** - [https://www.zendesk.com/blog/](https://www.zendesk.com/blog/) - Customer service insights and best practices 58. **Intercom Blog** - [https://www.intercom.com/blog](https://www.intercom.com/blog) - Customer engagement and support content 59. **Help Scout Blog** - [https://www.helpscout.com/blog/](https://www.helpscout.com/blog/) - Customer service and experience articles 60. **Customer Think** - [https://customerth [...]

December 30, 2025