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About ada.cx (AI Tools)
This page provides details about ada.cx (AI Tools) which was ranked #11 out of 133 in the list of sources (5 citations (2.6% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
Google Gemini Flash (latest),
X.AI Grok (latest)) when they were asked the following 1 question: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Ada, Forethought.
Used by AI Models
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Pages from ada.cx (1 link)
| URL Path | Citations | Position |
|---|---|---|
| ada.cx | 5 | 24.8 |
Brands Referenced By This Website (2 brands)
| Brand | Voice | Mentions |
|---|---|---|
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6.7% | 6 |
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2.4% | 4 |
Citations from AI Responses
Anthropic Claude Sonnet (latest)
(1 citation)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] at) - All-in-one business messaging platform 13. **Tidio** - [https://www.tidio.com](https://www.tidio.com) - Live chat with chatbots for e-commerce 14. **Tawk.to** - [https://www.tawk.to](https://www.tawk.to) - Free live chat software ## AI-Powered & Chatbot Solutions 15. **Ada** - [https://www.ada.cx](https://www.ada.cx) - AI-powered customer service automation platform 16. **Ultimate.ai** - [https://www.ultimate.ai](https://www.ultimate.ai) - Conversational AI for customer support automation 17. **Forethought** - [https://forethought.ai](https://forethought.ai) - AI platform for customer support wor [...]
OpenAI ChatGPT Latest
(2 citations)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] ontent) - [Atlassian Confluence](https://www.atlassian.com/software/confluence) - [Notion](https://www.notion.com) - [Document360](https://document360.com) - [Guru](https://www.getguru.com) (internal knowledge for agents) --- ### F) AI support automation (agent assist, deflection, triage) - [Ada](https://www.ada.cx) - [Forethought](https://forethought.ai) - [Aisera](https://aisera.com) *(Most major suites above also offer AI features; these are examples of vendors known primarily for AI automation.)* --- ### G) Workforce management, quality, and analytics (contact center operations) - [Calabrio](https: [...]
[...] merce, SaaS, automation), these are often evaluated alongside the “big suites”: - [Crisp](https://crisp.chat) (SMB messaging/support) - [Tidio](https://www.tidio.com) (SMB automation + chat) - [Document360](https://document360.com) (modern KB tooling) - [Forethought](https://forethought.ai) / [Ada](https://www.ada.cx) (AI automation) (“Promising” is context-dependent—use live demos + review platforms like [G2](https://www.g2.com) and [TrustRadius](https://www.trustradius.com) to validate fit.) --- ## 5) Major industry events & conferences - [Customer Contact Week (CCW)](https://www.customercontactweek.com) [...]
Google Gemini Flash (latest)
(1 citation)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] ogy impacts the customer experience. * **[Jeff Toister](https://www.toistersolutions.com):** Author and trainer focused on customer service culture. ### 4. Promising Startups and New Market Entrants New players are focusing heavily on Generative AI and automation to reduce human workload. * **[Ada](https://www.ada.cx):** An AI-native platform designed to automate complex customer service interactions. * **[Fin (by Intercom)](https://www.intercom.com/fin):** A specific mention for this new AI bot that resolves queries using a company's own knowledge base. * **[Klaus (acquired by Zendesk)](https://www.klausap [...]
X.AI Grok (latest)
(1 citation)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] categories/customer-service?segment=emerging) and [Crunchbase](https://www.crunchbase.com/hub/customer-support-startups)): - **[Capacity](https://capacity.com/)**: AI platform automating tickets and workflows. - **[Stonly](https://stonly.com/)**: Interactive guides and no-code knowledge bases. - **[Ada](https://www.ada.cx/)**: No-code AI chatbots for enterprises. - **[Reclaim.ai](https://reclaim.ai/)**: Scheduling AI with support integrations (expanding CX). - **[Helpwise](https://helpwise.io/)**: Shared inbox for teams; rising on Product Hunt. - **[Richpanel](https://www.richpanel.com/)**: Ecommerce support with tic [...]