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About atlassian.com (Tech Companies)
This page provides details about atlassian.com (Tech Companies) which was ranked #43 out of 133 in the list of sources (2 citations (0.6% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest) when they were asked the following 1 question: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Confluence.
Used by AI Models
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Pages from atlassian.com (1 link)
| URL Path | Citations | Position |
|---|---|---|
| /software/confluence | 2 | 27.8 |
Brands Referenced By This Website (1 brand)
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1.7% | 3 |
Citations from AI Responses
Anthropic Claude Sonnet (latest)
(1 citation)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] management platform with AI search 20. **Document360** - [https://document360.com](https://document360.com) - Self-service knowledge base software 21. **Helpjuice** - [https://helpjuice.com](https://helpjuice.com) - Knowledge base software for better customer support 22. **Confluence** - [https://www.atlassian.com/software/confluence](https://www.atlassian.com/software/confluence) - Team workspace and knowledge base by Atlassian ## Call Center & Phone Support 23. **Five9** - [https://www.five9.com](https://www.five9.com) - Cloud contact center software 24. **Talkdesk** - [https://www.talkdesk.com](https://www.talkdesk.com) - Enterprise cloud contact center 2 [...]
OpenAI ChatGPT Latest
(1 citation)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] Central Contact Center](https://www.ringcentral.com/contact-center.html) - [Dialpad Contact Center](https://www.dialpad.com/products/contact-center/) - [Aircall](https://aircall.io) (often used by SMBs for phone-centric support) --- ### E) Knowledge base / help center (self-service content) - [Atlassian Confluence](https://www.atlassian.com/software/confluence) - [Notion](https://www.notion.com) - [Document360](https://document360.com) - [Guru](https://www.getguru.com) (internal knowledge for agents) --- ### F) AI support automation (agent assist, deflection, triage) - [Ada](https://www.ada.cx) - [Forethought](https://forethought.ai) - [Aiser [...]