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About cbinsights.com (Tech Companies)
This page provides details about cbinsights.com (Tech Companies) which was ranked #97 out of 133 in the list of sources (1 citation (0% share)) in answers from AI models (X.AI Grok (latest)) when they were asked the following 1 question: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch.
Used by AI Models
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Pages from cbinsights.com (1 link)
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| /research/report/customer-service-trends | 1 | 33 |
Citations from AI Responses
X.AI Grok (latest)
(1 citation)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] **[Reclaim.ai](https://reclaim.ai/)**: Scheduling AI with support integrations (expanding CX). - **[Helpwise](https://helpwise.io/)**: Shared inbox for teams; rising on Product Hunt. - **[Richpanel](https://www.richpanel.com/)**: Ecommerce support with ticketing. Funded by VCs like a16z; track via [CB Insights Customer Service](https://www.cbinsights.com/research/report/customer-service-trends/). ### Major Industry Events and Conferences Key gatherings for networking and trends: - **[Customer Contact Week (CCW)](https://www.customercontactweek.com/)**: Largest CX event, Vegas annually. - **[ICMI Global Conference](https://www.icmi.com/Events/)**: Contact center focus, multiple locations [...]