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About concentrix.com (Tech Companies)
This page provides details about concentrix.com (Tech Companies) which was ranked #17 out of 133 in the list of sources (3 citations (1.7% share)) in answers from AI models (OpenAI ChatGPT Latest,
Google Gemini Flash (latest),
X.AI Grok (latest)) when they were asked the following 1 question: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch.
Used by AI Models
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Pages from concentrix.com (1 link)
| URL Path | Citations | Position |
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| concentrix.com | 3 | 25.4 |
Citations from AI Responses
OpenAI ChatGPT Latest
(1 citation)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] [NICE](https://www.nice.com) (also listed above for CXone) --- ## 2) Top companies & service providers (outsourced / managed support) If you want a provider to staff and run support operations (often multilingual, 24/7, seasonal scaling): - [Teleperformance](https://www.teleperformance.com) - [Concentrix](https://www.concentrix.com) - [TTEC](https://www.ttec.com) - [Foundever](https://foundever.com) - [Alorica](https://www.alorica.com) For consulting, implementation, and large-scale transformation work around support operations and platforms, common global firms include: - [Accenture](https://www.accenture.com) - [ [...]
Google Gemini Flash (latest)
(1 citation)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] the largest global providers of digital integrated business services. * **[TTEC](https://www.ttec.com):** Specializes in designing and delivering CX technology and services. * **[Foundever (formerly Sitel Group)](https://foundever.com):** A global leader in customer experience solutions. * **[Concentrix](https://www.concentrix.com):** Focuses on technology-infused customer engagement at a massive scale. ### 3. Recognized Experts and Thought Leaders These individuals shape the philosophy and strategy of modern customer service. * **[Shep Hyken](https://hyken.com):** A customer service expert and author of *The Cult of the [...]
X.AI Grok (latest)
(1 citation)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] e Leaders**: Zendesk, Intercom, Salesforce (as above). - **Outsourcing Providers**: - **[Teleperformance](https://www.teleperformance.com/)**: Global BPO with AI-enhanced support; serves Fortune 500. - **[Sitel Group (now Foundever)](https://foundever.com/)**: Omnichannel contact centers. - **[Concentrix](https://www.concentrix.com/)**: CX services with tech stack integration. - **Consulting Firms**: [Deloitte Customer Experience](https://www2.deloitte.com/us/en/pages/consulting/solutions/customer-experience.html), [Accenture Customer Service](https://www.accenture.com/us-en/services/customer-service). Market size: CX softwar [...]