{{ domain.value }}
About customercontactweek.com (Forums)
This page provides details about customercontactweek.com (Forums) which was ranked #18 out of 133 in the list of sources (3 citations (1.4% share)) in answers from AI models (OpenAI ChatGPT Latest,
Google Gemini Flash (latest),
X.AI Grok (latest)) when they were asked the following 1 question: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Customer Contact Week.
Used by AI Models
| Model | Voice | Position | Citations |
|---|---|---|---|
|
|
{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
Pages from customercontactweek.com (1 link)
| URL Path | Citations | Position |
|---|---|---|
| customercontactweek.com | 3 | 38.6 |
Brands Referenced By This Website (1 brand)
| Brand | Voice | Mentions |
|---|---|---|
|
|
5.1% | 5 |
Citations from AI Responses
OpenAI ChatGPT Latest
(1 citation)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] - [Forethought](https://forethought.ai) / [Ada](https://www.ada.cx) (AI automation) (“Promising” is context-dependent—use live demos + review platforms like [G2](https://www.g2.com) and [TrustRadius](https://www.trustradius.com) to validate fit.) --- ## 5) Major industry events & conferences - [Customer Contact Week (CCW)](https://www.customercontactweek.com) - [ICMI Contact Center Demo & Conference](https://www.contactcenterdemo.com) + organizer [ICMI](https://www.icmi.com) - [Qualtrics X4](https://www.qualtrics.com/x4/) (broader customer experience, often overlaps with support/experience operations) --- ## 6) Active communities & forums (where [...]
Google Gemini Flash (latest)
(1 citation)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] atform that uses AI to grade support conversations. * **[Gorgias](https://www.gorgias.com):** A specialized helpdesk built specifically for e-commerce and Shopify merchants. ### 5. Major Industry Events and Conferences These gatherings are the primary networking hubs for CX professionals. * **[Customer Contact Week (CCW)](https://www.customercontactweek.com):** The world’s largest customer contact event series. * **[Forrester CX North America](https://www.forrester.com/event/cx-north-america/):** A high-level event focused on CX data, research, and strategy. * **[Zendesk Relate](https://relate.zendesk.com):** Zendesk’s annual summit on the future [...]
X.AI Grok (latest)
(1 citation)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] hpanel](https://www.richpanel.com/)**: Ecommerce support with ticketing. Funded by VCs like a16z; track via [CB Insights Customer Service](https://www.cbinsights.com/research/report/customer-service-trends/). ### Major Industry Events and Conferences Key gatherings for networking and trends: - **[Customer Contact Week (CCW)](https://www.customercontactweek.com/)**: Largest CX event, Vegas annually. - **[ICMI Global Conference](https://www.icmi.com/Events/)**: Contact center focus, multiple locations. - **[Zendesk Frontier](https://frontier.zendesk.com/)**: Product updates and CX innovation. - **[CX Network World Series](https://www.cxnetwork.com/events)** [...]