AI Mentions & Sources Report for Customer Support
This page provides details about customerthink.com (Blogs) which was ranked #15 out of 133 in the list of sources (4 citations (1.7% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
Google Gemini Flash (latest),
X.AI Grok (latest)) when they were asked the following 1 question: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Customer Think.
| Model | Voice | Position | Citations |
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| URL Path | Citations | Position |
|---|---|---|
| customerthink.com | 4 | 49.1 |
| Brand | Voice | Mentions |
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0% | 1 |
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] 58. **Intercom Blog** - [https://www.intercom.com/blog](https://www.intercom.com/blog) - Customer engagement and support content 59. **Help Scout Blog** - [https://www.helpscout.com/blog/](https://www.helpscout.com/blog/) - Customer service and experience articles 60. **Customer Think** - [https://customerthink.com](https://customerthink.com) - Independent community for customer-focused professionals 61. **MyCustomer** - [https://www.mycustomer.com](https://www.mycustomer.com) - Customer experience and service news 62. **Customer Experience Magazine** - [https://www.customerexperiencemagazine.com](https://www.customerexperien [...]
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] fluential publications & media covering customer support / contact centers - [Contact Center Pipeline](https://www.contactcenterpipeline.com) - [ICMI Resources](https://www.icmi.com/resources) - [CMSWire](https://www.cmswire.com) (often covers customer experience, service, and related tech) - [CustomerThink](https://customerthink.com) - [CX Network](https://www.cxnetwork.com) - Research + practitioner content from vendors (useful but biased; still high-signal for tactics): - [Zendesk Blog](https://www.zendesk.com/blog/) - [Intercom Blog](https://www.intercom.com/blog) - [Help Scout Blog](https://www.helpscout.com/ [...]
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] ed on trends and news via these outlets. * **[Customer Contact Week Digital](https://www.customercontactweekdigital.com):** Provides news, reports, and industry analysis. * **[MyCustomer](https://www.mycustomer.com):** A leading publication for news and views on customer service and CRM. * **[CustomerThink](https://customerthink.com):** A global online community focused on customer-centric business strategy. * **[Forbes - Customer Experience Section](https://www.forbes.com/customer-experience/):** Frequent articles by top industry analysts. ### Comparison and Review Platforms If you are evaluating software for your own team [...]
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] sional network. - **LinkedIn Groups**: [Customer Experience Professionals (800K+ members)](https://www.linkedin.com/groups/37849/), [Zendesk Users](https://www.linkedin.com/groups/3844922/). ### Influential Publications and Media Covering This Space Sources for research, benchmarks, and news: - **[CustomerThink](https://customerthink.com/)**: Blogs, articles on CX strategy. - **[CMSWire](https://www.cmswire.com/customer-experience/)**: Digital CX trends. - **[Forrester Blogs - Customer Service](https://www.forrester.com/blogs/category/customer-service/)**: Analyst insights, Wave reports. - **[Gartner Customer Service](https://www.ga [...]