AICW AI Chat Watch

AI Mentions & Sources Report for Customer Support

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About dimensiondata.com (Tech Companies)

This page provides details about dimensiondata.com (Tech Companies) which was ranked #121 out of 133 in the list of sources (1 citation (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 1 question: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Dimension Data Global Customer Experience Benchmarking Report.

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Used by AI Models

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Pages from dimensiondata.com (1 link)

URL Path Citations Position
dimensiondata.com 1 61

Brands Referenced By This Website (1 brand)

Citations from AI Responses

Anthropic Claude Sonnet (latest) (1 citation)

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] mer-service-support) - Research and insights on customer service technology 64. **Forrester Customer Service Research** - [https://www.forrester.com/bold](https://www.forrester.com/bold) - Industry analysis and trends 65. **Dimension Data Global Customer Experience Benchmarking Report** - [https://www.dimensiondata.com](https://www.dimensiondata.com) - Annual CX benchmarking study ### Podcasts 66. **The Customer Service Revolution** - [https://www.customerservicerevolution.com](https://www.customerservicerevolution.com) - Podcast by John DiJulius 67. **The Overwhelmed Brain (Customer Service episodes)** - [https://theoverwhelmedbrai [...]

dimensiondata.com December 30, 2025