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About gorgias.com (Developer Tools)
This page provides details about gorgias.com (Developer Tools) which was ranked #9 out of 133 in the list of sources (5 citations (2.6% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
Google Gemini Flash (latest),
X.AI Grok (latest)) when they were asked the following 1 question: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Gorgias.
Used by AI Models
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Pages from gorgias.com (1 link)
| URL Path | Citations | Position |
|---|---|---|
| gorgias.com | 5 | 19.9 |
Brands Referenced By This Website (1 brand)
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8% | 7 |
Citations from AI Responses
Anthropic Claude Sonnet (latest)
(1 citation)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] P certifications 76. **LinkedIn Learning - Customer Service Courses** - [https://www.linkedin.com/learning/topics/customer-service](https://www.linkedin.com/learning/topics/customer-service) - Online customer service training ## Specialized Solutions ### E-commerce Support 77. **Gorgias** - [https://www.gorgias.com](https://www.gorgias.com) - Helpdesk built specifically for e-commerce 78. **Re:amaze** - [https://www.reamaze.com](https://www.reamaze.com) - Customer service platform for online businesses 79. **Richpanel** - [https://www.richpanel.com](https://www.richpanel.com) - Customer service software for e-commerce b [...]
OpenAI ChatGPT Latest
(2 citations)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] – in-app messaging, automation, help center, and support workflows - [Crisp](https://crisp.chat) – SMB-friendly chat + shared inbox - [Tidio](https://www.tidio.com) – chat + automation, common for SMB/ecommerce --- ### C) Ecommerce-focused customer support (built for order-heavy workflows) - [Gorgias](https://www.gorgias.com) – popular with Shopify-centric brands and ecommerce support --- ### D) Contact center platforms (voice + digital channels, routing, IVR) - [NICE CXone](https://www.nice.com/products/cxone) - [Genesys Cloud CX](https://www.genesys.com/platform) - [Five9](https://www.five9.com) - [Talkdesk]( [...]
[...] ), [Help Scout](https://www.helpscout.com), [Zendesk](https://www.zendesk.com) - **SaaS with strong in-app support needs:** [Intercom](https://www.intercom.com), plus a KB like [Document360](https://document360.com) or [Notion](https://www.notion.com) - **Ecommerce with heavy order inquiries:** [Gorgias](https://www.gorgias.com) - **Enterprise + complex workflows:** [Salesforce Service Cloud](https://www.salesforce.com/products/service-cloud/overview/), [ServiceNow CSM](https://www.servicenow.com/products/customer-service-management.html), or [Microsoft Dynamics 365 Customer Service](https://www.microsoft.com/en-us/dyna [...]
Google Gemini Flash (latest)
(1 citation)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] **[Fin (by Intercom)](https://www.intercom.com/fin):** A specific mention for this new AI bot that resolves queries using a company's own knowledge base. * **[Klaus (acquired by Zendesk)](https://www.klausapp.com):** A quality assurance platform that uses AI to grade support conversations. * **[Gorgias](https://www.gorgias.com):** A specialized helpdesk built specifically for e-commerce and Shopify merchants. ### 5. Major Industry Events and Conferences These gatherings are the primary networking hubs for CX professionals. * **[Customer Contact Week (CCW)](https://www.customercontactweek.com):** The world’s largest c [...]
X.AI Grok (latest)
(1 citation)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] **: Free tier available, integrates with CRM; strong for inbound support. - **[Help Scout](https://www.helpscout.com/)**: Email-first shared inbox with Beacon live chat; praised for simplicity. - **[LiveAgent](https://www.liveagent.com/)**: All-in-one with call center features; high G2 ratings. - **[Gorgias](https://www.gorgias.com/)**: Ecommerce-focused with Shopify integration and automation. For comparisons, see [G2 Grid](https://www.g2.com/categories/customer-service#grid), [GetApp](https://www.getapp.com/customer-service-support-software/), and [Software Advice](https://www.softwareadvice.com/customer-service/). ### Top [...]