AI Mentions & Sources Report for Customer Support
This page provides details about hugoinc.com (Tech Companies) which was ranked #77 out of 133 in the list of sources (8 citations (0.2% share)) in answers from AI models (Perplexity Sonar (with search) (latest)) when they were asked the following 1 question: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch.
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| URL Path | Citations | Position |
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| /resources/best-customer-support-outsourcing-companies-for-2025 | 8 | 7 |
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] (https://zapier.com/blog/best-customer-support-apps/). ### Top Companies and Service Providers Outsourcing leaders focus on AI-human hybrids, omnichannel, and industry-specific expertise (e.g., fintech, gaming, eCommerce): - **Hugo**: Digital-native support for startups/enterprises, trust & safety[The 10 Best Customer Support Outsourcing Companies for 2025](https://hugoinc.com/resources/best-customer-support-outsourcing-companies-for-2025/). - **TaskUs**: Scalable for hyper-growth, content moderation[The 10 Best Customer Support Outsourcing Companies for 2025](https://hugoinc.com/resources/best-customer-support-outsourcing-companies-for-2025/). - **TELUS International**: AI-driven multilingual CX, data annotation[The 10 Best Customer [...]
[...] ing, eCommerce): - **Hugo**: Digital-native support for startups/enterprises, trust & safety[The 10 Best Customer Support Outsourcing Companies for 2025](https://hugoinc.com/resources/best-customer-support-outsourcing-companies-for-2025/). - **TaskUs**: Scalable for hyper-growth, content moderation[The 10 Best Customer Support Outsourcing Companies for 2025](https://hugoinc.com/resources/best-customer-support-outsourcing-companies-for-2025/). - **TELUS International**: AI-driven multilingual CX, data annotation[The 10 Best Customer Support Outsourcing Companies for 2025](https://hugoinc.com/resources/best-customer-support-outsourcing-companies-for-2025/). - **Concentrix**: Enterprise analytics, 25+ countries[The 10 Best Customer Suppo [...]
[...] g-companies-for-2025/). - **TaskUs**: Scalable for hyper-growth, content moderation[The 10 Best Customer Support Outsourcing Companies for 2025](https://hugoinc.com/resources/best-customer-support-outsourcing-companies-for-2025/). - **TELUS International**: AI-driven multilingual CX, data annotation[The 10 Best Customer Support Outsourcing Companies for 2025](https://hugoinc.com/resources/best-customer-support-outsourcing-companies-for-2025/). - **Concentrix**: Enterprise analytics, 25+ countries[The 10 Best Customer Support Outsourcing Companies for 2025](https://hugoinc.com/resources/best-customer-support-outsourcing-companies-for-2025/). - **Foundever**: Global hybrid support, predictive staffing[The 10 Best Customer Support Outsour [...]
[...] ourcing-companies-for-2025/). - **TELUS International**: AI-driven multilingual CX, data annotation[The 10 Best Customer Support Outsourcing Companies for 2025](https://hugoinc.com/resources/best-customer-support-outsourcing-companies-for-2025/). - **Concentrix**: Enterprise analytics, 25+ countries[The 10 Best Customer Support Outsourcing Companies for 2025](https://hugoinc.com/resources/best-customer-support-outsourcing-companies-for-2025/). - **Foundever**: Global hybrid support, predictive staffing[The 10 Best Customer Support Outsourcing Companies for 2025](https://hugoinc.com/resources/best-customer-support-outsourcing-companies-for-2025/). ### Recognized Experts and Thought Leaders Search results highlight platforms like Zapier [...]
[...] pport-outsourcing-companies-for-2025/). - **Concentrix**: Enterprise analytics, 25+ countries[The 10 Best Customer Support Outsourcing Companies for 2025](https://hugoinc.com/resources/best-customer-support-outsourcing-companies-for-2025/). - **Foundever**: Global hybrid support, predictive staffing[The 10 Best Customer Support Outsourcing Companies for 2025](https://hugoinc.com/resources/best-customer-support-outsourcing-companies-for-2025/). ### Recognized Experts and Thought Leaders Search results highlight platforms like Zapier, Pylon, ProProfs, and The CX Lead as authoritative reviewers, with G2 ratings and 2025 analyses cited (e.g., Pylon's 4.9/5 for B2B)[The best customer service software and support tools in 2025 - Zapier](htt [...]