AICW AI Chat Watch

AI Mentions & Sources Report for Customer Support

Track Your AI Visibility
#{{ domain.rank }}

{{ domain.value }}

{{ formatPercent(domain.influence) }}
Share of Voice
{{ domain.linkTypeName }} Visit {{ botCount }} AI models {{ questionCount }} questions

About kayako.com (Tech Companies)

This page provides details about kayako.com (Tech Companies) which was ranked #87 out of 133 in the list of sources (1 citation (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 1 question: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Kayako.

#{{ domain.rank }}
Rank
{{ formatPercent(domain.influence) }}
Voice
{{ formatPosition(domain.appearanceOrder) }}
Position
{{ formatPercent(domain.mentionsAsPercent) }} ({{ domain.mentions || 0 }})
Citations

Used by AI Models

Model Voice Position Citations
{{ bot.name.charAt(0) }} {{ bot.name }} {{ getInfluenceForBot(bot.id) }} {{ getPositionForBot(bot.id) }} {{ getMentionsForBot(bot.id) }}

Pages from kayako.com (1 link)

URL Path Citations Position
kayako.com 1 8

Brands Referenced By This Website (1 brand)

Brand Voice Mentions
Kayako Kayako 0.1% 2

Citations from AI Responses

Anthropic Claude Sonnet (latest) (1 citation)

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] lutions 6. **Help Scout** - [https://www.helpscout.com](https://www.helpscout.com) - Email-based customer support platform focused on simplicity 7. **Zoho Desk** - [https://www.zoho.com/desk/](https://www.zoho.com/desk/) - Context-aware help desk software with AI assistance 8. **Kayako** - [https://www.kayako.com](https://www.kayako.com) - Unified customer service platform with live chat and email 9. **LiveAgent** - [https://www.liveagent.com](https://www.liveagent.com) - Multi-channel help desk with robust ticketing system ## Live Chat & Messaging Solutions 10. **Drift** - [https://www.drift.com](https://www.drift.com) [...]

kayako.com December 30, 2025