AI Mentions & Sources Report for Customer Support
This page provides details about liveagent.com (Tech Companies) which was ranked #79 out of 133 in the list of sources (2 citations (0.1% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
X.AI Grok (latest)) when they were asked the following 1 question: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: LiveAgent.
| Model | Voice | Position | Citations |
|---|---|---|---|
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| URL Path | Citations | Position |
|---|---|---|
| liveagent.com | 2 | 10.1 |
| Brand | Voice | Mentions |
|---|---|---|
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0.2% | 3 |
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] d on simplicity 7. **Zoho Desk** - [https://www.zoho.com/desk/](https://www.zoho.com/desk/) - Context-aware help desk software with AI assistance 8. **Kayako** - [https://www.kayako.com](https://www.kayako.com) - Unified customer service platform with live chat and email 9. **LiveAgent** - [https://www.liveagent.com](https://www.liveagent.com) - Multi-channel help desk with robust ticketing system ## Live Chat & Messaging Solutions 10. **Drift** - [https://www.drift.com](https://www.drift.com) - Conversational marketing and sales platform 11. **Olark** - [https://www.olark.com](https://www.olark.com) - Live chat software f [...]
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] with Einstein AI; Gartner leader. - **[HubSpot Service Hub](https://www.hubspot.com/products/service)**: Free tier available, integrates with CRM; strong for inbound support. - **[Help Scout](https://www.helpscout.com/)**: Email-first shared inbox with Beacon live chat; praised for simplicity. - **[LiveAgent](https://www.liveagent.com/)**: All-in-one with call center features; high G2 ratings. - **[Gorgias](https://www.gorgias.com/)**: Ecommerce-focused with Shopify integration and automation. For comparisons, see [G2 Grid](https://www.g2.com/categories/customer-service#grid), [GetApp](https://www.getapp.com/customer-service-sup [...]