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About reddit.com (Forums)
This page provides details about reddit.com (Forums) which was ranked #24 out of 133 in the list of sources (5 citations (1.2% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest,
X.AI Grok (latest)) when they were asked the following 1 question: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Customer Support on Reddit.
Used by AI Models
| Model | Voice | Position | Citations |
|---|---|---|---|
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Pages from reddit.com (4 links)
| URL Path | Citations | Position |
|---|---|---|
| /r/CustomerService | 0 | N/A |
| /r/customersuccess | 0 | N/A |
| /r/customerservice | 3 | 58.9 |
| /r/CustomerSuccess | 2 | 60.3 |
Brands Referenced By This Website (1 brand)
| Brand | Voice | Mentions |
|---|---|---|
| Customer Support on Reddit | 0% | 1 |
Citations from AI Responses
Anthropic Claude Sonnet (latest)
(1 citation)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] - Slack community for support professionals (10,000+ members) 49. **Customer Service Life** - [https://www.facebook.com/groups/customerservicelife/](https://www.facebook.com/groups/customerservicelife/) - Facebook group for customer service professionals 50. **Customer Support on Reddit** - [https://www.reddit.com/r/CustomerService/](https://www.reddit.com/r/CustomerService/) - Reddit community for customer service discussions 51. **The Support Ops Community** - [https://www.supportops.co](https://www.supportops.co) - Community for support operations professionals 52. **Customer Success Community** - [https://www.gainsight.com/community/](https://www.gainsigh [...]
OpenAI ChatGPT Latest
(2 citations)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] ups.com) - [ServiceNow Community](https://www.servicenow.com/community/) - [Freshworks Community](https://community.freshworks.com) - [HubSpot Community](https://community.hubspot.com) - Broad public forums: - [Reddit r/customerservice](https://www.reddit.com/r/customerservice/) - [Reddit r/CustomerSuccess](https://www.reddit.com/r/CustomerSuccess/) (adjacent discipline; see [Customer success (Wikipedia)](https://en.wikipedia.org/wiki/Customer_success)) --- ## 7) Influential publications & media covering customer support / contact centers - [Contact Center Pipeline](https://www.contactcenterpipeline.com) - [ICMI Resources](https://www.icm [...]
[...] cs) - [Salesforce Trailblazer Community](https://trailblazercommunitygroups.com) - [ServiceNow Community](https://www.servicenow.com/community/) - [Freshworks Community](https://community.freshworks.com) - [HubSpot Community](https://community.hubspot.com) - Broad public forums: - [Reddit r/customerservice](https://www.reddit.com/r/customerservice/) - [Reddit r/CustomerSuccess](https://www.reddit.com/r/CustomerSuccess/) (adjacent discipline; see [Customer success (Wikipedia)](https://en.wikipedia.org/wiki/Customer_success)) --- ## 7) Influential publications & media covering customer support / contact centers - [Contact Center Pipeline] [...]
X.AI Grok (latest)
(2 citations)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] - **[Zendesk Community](https://community.zendesk.com/s/)**: 100K+ members, app marketplace. - **[Intercom Community](https://community.intercom.com/)**: Developer and user forums. - **[Reddit r/customerservice](https://www.reddit.com/r/customerservice/)**: 100K+ subscribers for frontline tips. - **[Reddit r/CustomerSuccess](https://www.reddit.com/r/customersuccess/)**: SaaS retention focus. - **[CXPA Community](https://www.cxpa.org/community)**: Professional network. - **LinkedIn Groups**: [Customer Experience Professionals (800K+ members)](https://www.linkedin.com/groups/37849/), [Zendesk Users](https://www.linkedin.com/groups/3844922/). ### Influential Pub [...]
[...] ience-conferences/). ### Active Communities and Forums Places for peer advice, integrations, and best practices: - **[Zendesk Community](https://community.zendesk.com/s/)**: 100K+ members, app marketplace. - **[Intercom Community](https://community.intercom.com/)**: Developer and user forums. - **[Reddit r/customerservice](https://www.reddit.com/r/customerservice/)**: 100K+ subscribers for frontline tips. - **[Reddit r/CustomerSuccess](https://www.reddit.com/r/customersuccess/)**: SaaS retention focus. - **[CXPA Community](https://www.cxpa.org/community)**: Professional network. - **LinkedIn Groups**: [Customer Experience Professionals (800K+ members)](https [...]