AICW AI Chat Watch

AI Mentions & Sources Report for Customer Support

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About supportdriven.com (Forums)

This page provides details about supportdriven.com (Forums) which was ranked #12 out of 133 in the list of sources (5 citations (2.3% share)) in answers from AI models (Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest, Google Gemini Flash (latest)) when they were asked the following 1 question: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: SupportDriven Expo, SupportDriven.

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Pages from supportdriven.com (2 links)

URL Path Citations Position
supportdriven.com 0 N/A
/expo 5 41.8

Brands Referenced By This Website (2 brands)

Brand Voice Mentions
SupportDriven SupportDriven 0.1% 4
SupportDriven Expo SupportDriven Expo 0% 1

Citations from AI Responses

Anthropic Claude Sonnet (latest) (2 citations)

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] ttps://www.customercontactweekdigital.com](https://www.customercontactweekdigital.com) - Leading customer contact conference 42. **Customer Service Summit** - [https://customersummit.co](https://customersummit.co) - Annual customer service and experience event 43. **SupportDriven Expo** - [https://supportdriven.com](https://supportdriven.com) - Community-driven customer support conference 44. **Zendesk Relate** - [https://www.zendesk.com/relate/](https://www.zendesk.com/relate/) - Annual CX conference by Zendesk 45. **Intercom World Tour** - [https://www.intercom.com/events](https://www.intercom.com/events) - Customer eng [...]

supportdriven.com/expo December 30, 2025

[...] s://www.customerresponsesummit.com) - Annual North American customer service conference 47. **ICMI Contact Center Expo** - [https://www.icmi.com/events](https://www.icmi.com/events) - Contact center and customer experience conference ## Active Communities & Forums 48. **SupportDriven** - [https://supportdriven.com](https://supportdriven.com) - Slack community for support professionals (10,000+ members) 49. **Customer Service Life** - [https://www.facebook.com/groups/customerservicelife/](https://www.facebook.com/groups/customerservicelife/) - Facebook group for customer service professionals 50. **Customer Support on Reddit* [...]

supportdriven.com/expo December 30, 2025

OpenAI ChatGPT Latest (1 citation)

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] Conference](https://www.contactcenterdemo.com) + organizer [ICMI](https://www.icmi.com) - [Qualtrics X4](https://www.qualtrics.com/x4/) (broader customer experience, often overlaps with support/experience operations) --- ## 6) Active communities & forums (where practitioners share playbooks) - [Support Driven](https://supportdriven.com) (membership community for support leaders/practitioners) - Product communities (useful for implementation and operations): - [Zendesk Community](https://support.zendesk.com/hc/en-us/community/topics) - [Salesforce Trailblazer Community](https://trailblazercommunitygroups.com) - [Servic [...]

supportdriven.com/expo December 30, 2025

Google Gemini Flash (latest) (2 citations)

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] customer contact event series. * **[Forrester CX North America](https://www.forrester.com/event/cx-north-america/):** A high-level event focused on CX data, research, and strategy. * **[Zendesk Relate](https://relate.zendesk.com):** Zendesk’s annual summit on the future of service and AI. * **[Support Driven Expo](https://www.supportdriven.com/expo):** A community-focused event for support professionals. ### 6. Active Communities and Forums Where practitioners go to share advice and best practices. * **[Support Driven](https://www.supportdriven.com):** A massive community and Slack group for people working in customer support. * **[CXPA [...]

supportdriven.com/expo December 30, 2025

[...] te.zendesk.com):** Zendesk’s annual summit on the future of service and AI. * **[Support Driven Expo](https://www.supportdriven.com/expo):** A community-focused event for support professionals. ### 6. Active Communities and Forums Where practitioners go to share advice and best practices. * **[Support Driven](https://www.supportdriven.com):** A massive community and Slack group for people working in customer support. * **[CXPA (Customer Experience Professionals Association)](https://www.cxpa.org):** A non-profit professional organization for CX practitioners. * **[The CX Lead](https://thecxlead.com):** Online community and resou [...]

supportdriven.com/expo December 30, 2025