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About tsia.com (Academic)
This page provides details about tsia.com (Academic) which was ranked #70 out of 133 in the list of sources (1 citation (0.2% share)) in answers from AI models (OpenAI ChatGPT Latest) when they were asked the following 1 question: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch.
Used by AI Models
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Pages from tsia.com (1 link)
| URL Path | Citations | Position |
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| tsia.com | 1 | 52 |
Citations from AI Responses
OpenAI ChatGPT Latest
(1 citation)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] ersolutions.com) - [Annette Franz](https://www.cx-journey.com) - [Blake Morgan](https://www.blakemorgan.com) Industry research/analyst organizations that frequently cover customer support tooling and practices: - [Gartner](https://www.gartner.com) - [Forrester](https://www.forrester.com) - [TSIA (Technology & Services Industry Association)](https://www.tsia.com) --- ## 4) Promising startups / newer entrants to watch (examples) Depending on your niche (ecommerce, SaaS, automation), these are often evaluated alongside the “big suites”: - [Crisp](https://crisp.chat) (SMB messaging/support) - [Tidio](https://www.tidio.com) (SMB automation + chat) - [Doc [...]