AICW AI Chat Watch

AI Mentions & Sources Report for Customer Support

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About aircall.io (Developer Tools)

This page provides details about aircall.io (Developer Tools) which was ranked #59 out of 230 in the list of sources (4 citations (0.3% share)) in answers from AI models (Anthropic Claude Sonnet (latest), OpenAI ChatGPT Latest) when they were asked the following 2 questions: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Aircall.

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Used by AI Models

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Pages from aircall.io (1 link)

URL Path Citations Position
aircall.io 4 34.8

Brands Referenced By This Website (1 brand)

Brand Voice Mentions
Aircall Aircall 0.6% 5

Citations from AI Responses

Anthropic Claude Sonnet (latest) (2 citations)

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] enesys Cloud** - [https://www.genesys.com/genesys-cloud](https://www.genesys.com/genesys-cloud) - All-in-one cloud contact center platform 26. **NICE CXone** - [https://www.nice.com/products/cxone](https://www.nice.com/products/cxone) - Cloud customer experience platform 27. **Aircall** - [https://aircall.io](https://aircall.io) - Cloud-based call center software ## Promising Startups & Emerging Solutions 28. **Assembled** - [https://www.assembled.com](https://www.assembled.com) - Workforce management for customer support teams 29. **PolyAI** - [https://poly.ai](https://poly.ai) - Conversational AI for cust [...]

aircall.io December 30, 2025

If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] )** - Remote access and support - **[LogMeIn Rescue](https://www.logmeinrescue.com/)** - Remote support software - **[Zoom](https://zoom.us/)** - Video conferencing with screen sharing - **[Tango](https://www.tango.us/)** - Create how-to guides with screenshots ### Phone & Call Center Software - **[Aircall](https://aircall.io/)** - Cloud-based phone system for support teams - **[Talkdesk](https://www.talkdesk.com/)** - Cloud contact center - **[Five9](https://www.five9.com/)** - Cloud contact center software - **[Dialpad](https://www.dialpad.com/)** - Business phone system with AI ## 📊 Research & Industry Reports ### [...]

aircall.io December 30, 2025

OpenAI ChatGPT Latest (2 citations)

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] lkdesk](https://www.talkdesk.com) - [Amazon Connect](https://aws.amazon.com/connect/) - [Twilio Flex](https://www.twilio.com/flex) - [RingCentral Contact Center](https://www.ringcentral.com/contact-center.html) - [Dialpad Contact Center](https://www.dialpad.com/products/contact-center/) - [Aircall](https://aircall.io) (often used by SMBs for phone-centric support) --- ### E) Knowledge base / help center (self-service content) - [Atlassian Confluence](https://www.atlassian.com/software/confluence) - [Notion](https://www.notion.com) - [Document360](https://document360.com) - [Guru](https://www.getguru.com [...]

aircall.io December 30, 2025

If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] nice.com/products/cxone) - [Genesys Cloud](https://www.genesys.com/platform/genesys-cloud) - [Five9](https://www.five9.com/) - [Talkdesk](https://www.talkdesk.com/) - [Amazon Connect](https://aws.amazon.com/connect/) - [Twilio Flex](https://www.twilio.com/flex) - SMB-friendly voice: - [Aircall](https://aircall.io/) - [RingCentral](https://www.ringcentral.com/) - [Dialpad](https://www.dialpad.com/) ### Knowledge base / help center (deflection + self-serve) - [Zendesk Help Center](https://www.zendesk.com/service/help-center/) - [Intercom Help Center](https://www.intercom.com/help-center) - [Help [...]

aircall.io December 30, 2025