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AI Mentions & Sources Report for Customer Support

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About annettefranz.com (Blogs)

This page provides details about annettefranz.com (Blogs) which was ranked #109 out of 230 in the list of sources (1 citation (0.1% share)) in answers from AI models (OpenAI ChatGPT Latest) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Annette Franz.

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Pages from annettefranz.com (1 link)

URL Path Citations Position
annettefranz.com 1 81

Brands Referenced By This Website (1 brand)

Brand Voice Mentions
Annette Franz Annette Franz 0.7% 6

Citations from AI Responses

OpenAI ChatGPT Latest (1 citation)

If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] en.com/) (customer service keynote/author) - [Jeff Toister](https://www.toistersolutions.com/) (service training, customer service operations) - [Jeanne Bliss](https://www.jeannebliss.com/) (customer experience leadership) - [Blake Morgan](https://www.blakemorgan.com/) (CX author/speaker) - [Annette Franz](https://annettefranz.com/) (CX/VoC, author of “Customer Understanding”) - [Jay Baer](https://www.jaybaer.com/) (customer experience + marketing, “Talk Triggers”) ## 6) Helpful communities & practical resources (learn the craft) - Practitioner communities: - [Support Driven](https://supportdriven.com/) (community + re [...]

annettefranz.com December 30, 2025