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About assembled.com (Blogs)
This page provides details about assembled.com (Blogs) which was ranked #67 out of 230 in the list of sources (4 citations (0.3% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
Google Gemini Flash (latest)) when they were asked the following 3 questions: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Assembled.
Used by AI Models
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Pages from assembled.com (1 link)
| URL Path | Citations | Position |
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| assembled.com | 4 | 17.1 |
Brands Referenced By This Website (1 brand)
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0.5% | 6 |
Citations from AI Responses
Anthropic Claude Sonnet (latest)
(3 citations)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] 6. **NICE CXone** - [https://www.nice.com/products/cxone](https://www.nice.com/products/cxone) - Cloud customer experience platform 27. **Aircall** - [https://aircall.io](https://aircall.io) - Cloud-based call center software ## Promising Startups & Emerging Solutions 28. **Assembled** - [https://www.assembled.com](https://www.assembled.com) - Workforce management for customer support teams 29. **PolyAI** - [https://poly.ai](https://poly.ai) - Conversational AI for customer service 30. **Sierra** - [https://sierra.ai](https://sierra.ai) - AI-powered customer experience platform (founded by Bret Taylor) 31. **Klaus** - [ [...]
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] support - **[MaestroQA](https://www.maestroqa.com/)** - QA software for customer experience teams - **[Loris](https://www.lorisapp.com/)** - Conversation intelligence for support teams - **[Viable](https://www.askviable.com/)** - AI-powered qualitative data analysis ### Workflow & Productivity - **[Assembled](https://www.assembled.com/)** - Workforce management for support teams - **[Swiftly](https://www.swiftly.com/)** - Support team productivity tools - **[Fullview](https://www.fullview.io/)** - Cobrowsing and session replay for support ## 🛠️ Essential Tools by Category ### Helpdesk Ticketing Systems - **[Jira Service Manage [...]
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] er experience management ### **Workforce Management** - **Calabrio** - [https://www.calabrio.com](https://www.calabrio.com) - Workforce optimization for contact centers - **Playvox** - [https://www.playvox.com](https://www.playvox.com) - Quality assurance and workforce management - **Assembled** - [https://www.assembled.com](https://www.assembled.com) - Modern workforce management ### **Quality Assurance** - **MaestroQA** - [https://www.maestroqa.com](https://www.maestroqa.com) - QA for modern support teams - **Klaus** - [https://www.klausapp.com](https://www.klausapp.com) - Conversation review and QA - **Loris** - [https://www.loris.ai](https [...]
Google Gemini Flash (latest)
(1 citation)
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] hat goes beyond just a ticketing system. * **Knowledge Management:** [Guru](https://www.getguru.com), [Notion](https://www.notion.so) * **Quality Assurance (QA):** [Klaus (acquired by Zendesk)](https://www.klausapp.com), [MaestroQA](https://www.maestroqa.com) * **Workforce Management (WFM):** [Assembled](https://www.assembled.com), [InflowCX](https://inflowcx.com) * **Customer Feedback/NPS:** [Delighted (by Qualtrics)](https://delighted.com), [Typeform](https://www.typeform.com) ### 3. Emerging Startups and AI Trends AI is the defining trend of 2024, moving from simple chatbots to "AI Agents" that can resolve complex iss [...]