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About axelos.com (Tech Companies)
This page provides details about axelos.com (Tech Companies) which was ranked #93 out of 230 in the list of sources (1 citation (0.1% share)) in answers from AI models (OpenAI ChatGPT Latest) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch.
Used by AI Models
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Pages from axelos.com (1 link)
| URL Path | Citations | Position |
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| /best-practice-solutions/itil | 1 | 9 |
Citations from AI Responses
OpenAI ChatGPT Latest
(1 citation)
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] t/customer/customer-effort-score/) - **SLA** (Service Level Agreement): [Atlassian – SLA](https://support.atlassian.com/jira-service-management-cloud/docs/set-up-and-manage-slas/) - Support operations & service management foundations (useful especially for B2B/IT-style support): - **ITIL**: [AXELOS – ITIL](https://www.axelos.com/best-practice-solutions/itil) ## 2) Most-used tools & platforms to know (by category) ### Help desk / customer service platforms (ticketing + omnichannel) - [Zendesk](https://www.zendesk.com/) - [Salesforce Service Cloud](https://www.salesforce.com/products/service-cloud/overview/) - [ServiceNow Customer Service Manage [...]