AICW AI Chat Watch

AI Mentions & Sources Report for Customer Support

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About blakemichellemorgan.com (Blogs)

This page provides details about blakemichellemorgan.com (Blogs) which was ranked #83 out of 230 in the list of sources (3 citations (0.2% share)) in answers from AI models (Anthropic Claude Sonnet (latest), Google Gemini Flash (latest)) when they were asked the following 2 questions: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Blake Morgan.

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Used by AI Models

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Pages from blakemichellemorgan.com (1 link)

URL Path Citations Position
blakemichellemorgan.com 3 30.3

Brands Referenced By This Website (1 brand)

Brand Voice Mentions
Blake Morgan Blake Morgan 1.3% 7

Citations from AI Responses

Anthropic Claude Sonnet (latest) (2 citations)

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] of "Hug Your Haters" 37. **Adam Toporek** - [https://www.adamtoporek.com](https://www.adamtoporek.com) - Customer service expert and author 38. **Annette Franz** - [https://www.cx-journey.com](https://www.cx-journey.com) - Customer experience consultant and author 39. **Blake Morgan** - [https://www.blakemichellemorgan.com](https://www.blakemichellemorgan.com) - Customer experience futurist 40. **Ian Golding** - [https://www.iangolding.com](https://www.iangolding.com) - Customer experience coach ## Major Industry Events & Conferences 41. **Customer Contact Week (CCW)** - [https://www.customercontactweekdigital.com](https://www.customercontact [...]

blakemichellemorgan.com December 30, 2025

What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] ttps://www.iangolding.com](https://www.iangolding.com) Customer experience consultant and author, influential blogger ### **Jeanne Bliss** - [https://www.customerbliss.com](https://www.customerbliss.com) Founder of Customer Bliss, pioneering CCO, author of multiple CX books ### **Blake Morgan** - [https://www.blakemichellemorgan.com](https://www.blakemichellemorgan.com) Customer experience futurist, keynote speaker, Forbes contributor ### **Adrian Swinscoe** - [https://www.adrianswinscoe.com](https://www.adrianswinscoe.com) Customer experience advisor, Forbes contributor, author ### **Jeremy Watkin** - [https://www.jeremywatkin.com](https://www.jeremywatkin.com [...]

blakemichellemorgan.com December 30, 2025

Google Gemini Flash (latest) (1 citation)

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] the philosophy and strategy of modern customer service. * **[Shep Hyken](https://hyken.com):** A customer service expert and author of *The Cult of the Customer*. * **[Jeanne Bliss](https://customerbliss.com):** Known as the "Godmother of CX" and a leading consultant for C-suite leaders. * **[Blake Morgan](https://www.blakemichellemorgan.com):** A futurist focused on how technology impacts the customer experience. * **[Jeff Toister](https://www.toistersolutions.com):** Author and trainer focused on customer service culture. ### 4. Promising Startups and New Market Entrants New players are focusing heavily on Generative AI and automa [...]

blakemichellemorgan.com December 30, 2025