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About blakemorgan.com (Tech Companies)
This page provides details about blakemorgan.com (Tech Companies) which was ranked #78 out of 230 in the list of sources (3 citations (0.2% share)) in answers from AI models (OpenAI ChatGPT Latest) when they were asked the following 3 questions: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Blake Morgan.
Used by AI Models
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Pages from blakemorgan.com (1 link)
| URL Path | Citations | Position |
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| blakemorgan.com | 3 | 80 |
Brands Referenced By This Website (1 brand)
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1.3% | 7 |
Citations from AI Responses
OpenAI ChatGPT Latest
(3 citations)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] ducation, strategy) A few widely recognized voices in customer service/customer experience content and training: - [Shep Hyken](https://hyken.com) - [Jeanne Bliss](https://www.jeannebliss.com) - [Jeff Toister](https://www.toistersolutions.com) - [Annette Franz](https://www.cx-journey.com) - [Blake Morgan](https://www.blakemorgan.com) Industry research/analyst organizations that frequently cover customer support tooling and practices: - [Gartner](https://www.gartner.com) - [Forrester](https://www.forrester.com) - [TSIA (Technology & Services Industry Association)](https://www.tsia.com) --- ## 4) Promising startups / newe [...]
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] ial experts, authors, and voices to follow - [Shep Hyken](https://hyken.com/) (customer service keynote/author) - [Jeff Toister](https://www.toistersolutions.com/) (service training, customer service operations) - [Jeanne Bliss](https://www.jeannebliss.com/) (customer experience leadership) - [Blake Morgan](https://www.blakemorgan.com/) (CX author/speaker) - [Annette Franz](https://annettefranz.com/) (CX/VoC, author of “Customer Understanding”) - [Jay Baer](https://www.jaybaer.com/) (customer experience + marketing, “Talk Triggers”) ## 6) Helpful communities & practical resources (learn the craft) - Practitioner communitie [...]
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] ps://en.wikipedia.org/wiki/Net_promoter_score), [Customer Effort Score (CES)](https://en.wikipedia.org/wiki/Customer_Effort_Score) --- ## Influential figures & thought leaders (widely cited in support/CX) - [Shep Hyken](https://hyken.com/) - [Jeff Toister](https://www.toistersolutions.com/) - [Blake Morgan](https://www.blakemorgan.com/) - [Dan Gingiss](https://www.dangingiss.com/) - [Matt Dixon](https://www.mattdixon.org/) (author known for “effort” framing; see book source: [The Effortless Experience (Portfolio/Penguin)](https://www.penguinrandomhouse.com/books/214451/the-effortless-experience-by-matthew-dixon-karen-freeman- [...]