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AI Mentions & Sources Report for Customer Support

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About community.intercom.com (Forums)

This page provides details about community.intercom.com (Forums) which was ranked #92 out of 230 in the list of sources (2 citations (0.1% share)) in answers from AI models (OpenAI ChatGPT Latest, X.AI Grok (latest)) when they were asked the following 2 questions: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.", "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Zendesk, Intercom, Zendesk Community.

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Used by AI Models

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Pages from community.intercom.com (1 link)

URL Path Citations Position
community.intercom.com 2 130

Brands Referenced By This Website (3 brands)

Brand Voice Mentions
Zendesk Zendesk 100% 101
Intercom Intercom 20.7% 55
Zendesk Community 0.4% 4

Citations from AI Responses

OpenAI ChatGPT Latest (1 citation)

What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] fessionals Association)](https://www.cxpa.org/) - [HDI (Help Desk Institute)](https://www.thinkhdi.com/) - [ICMI Community](https://www.icmi.com/) - Vendor communities (useful for peer solutions + templates): - [Zendesk Community](https://support.zendesk.com/hc/en-us/community/topics) - [Intercom Community](https://community.intercom.com/) - [Salesforce Trailblazer Community](https://trailblazercommunitygroups.com/) - [ServiceNow Community](https://www.servicenow.com/community/) - [Freshworks Community](https://community.freshworks.com/) --- ## Top publications, research, and media that cover Customer Support - [ICMI B [...]

community.intercom.com December 30, 2025

X.AI Grok (latest) (1 citation)

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] om/) or [Eventbrite CX events](https://www.eventbrite.com/d/united-states/customer-experience-conferences/). ### Active Communities and Forums Places for peer advice, integrations, and best practices: - **[Zendesk Community](https://community.zendesk.com/s/)**: 100K+ members, app marketplace. - **[Intercom Community](https://community.intercom.com/)**: Developer and user forums. - **[Reddit r/customerservice](https://www.reddit.com/r/customerservice/)**: 100K+ subscribers for frontline tips. - **[Reddit r/CustomerSuccess](https://www.reddit.com/r/customersuccess/)**: SaaS retention focus. - **[CXPA Community](https://www.cxpa.org/community)** [...]

community.intercom.com December 30, 2025