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About contactcenterpipeline.com (Blogs)
This page provides details about contactcenterpipeline.com (Blogs) which was ranked #76 out of 230 in the list of sources (3 citations (0.2% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest) when they were asked the following 3 questions: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.", "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Contact Center Pipeline.
Used by AI Models
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Pages from contactcenterpipeline.com (1 link)
| URL Path | Citations | Position |
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| contactcenterpipeline.com | 3 | 116.7 |
Brands Referenced By This Website (1 brand)
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Citations from AI Responses
Anthropic Claude Sonnet (latest)
(2 citations)
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] [CustomerThink](https://customerthink.com/)** - Independent customer-centric business publication - **[Customer Experience Magazine](https://www.cxnetwork.com/cx-experience/)** - CX insights and trends - **[MyCustomer](https://www.mycustomer.com/)** - Customer experience and engagement resource - **[Contact Center Pipeline](https://www.contactcenterpipeline.com/)** - Contact center industry magazine ### Blogs & Online Resources - **[The Zendesk Blog](https://www.zendesk.com/blog/)** - Customer service trends and tips - **[Intercom Blog](https://www.intercom.com/blog/)** - Customer communication insights - **[Help Scout Blog](https://www.helpscout.com/blog [...]
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] . **MyCustomer** - [https://www.mycustomer.com](https://www.mycustomer.com) UK-based publication covering customer experience and engagement. **CX Network** - [https://www.cxnetwork.com](https://www.cxnetwork.com) News, insights, and research on customer experience. **Contact Center Pipeline** - [https://www.contactcenterpipeline.com](https://www.contactcenterpipeline.com) Magazine and online resource for contact center professionals. **ICMI Blog** - [https://www.icmi.com/resources/blog](https://www.icmi.com/resources/blog) Thought leadership and best practices for contact centers. ### **Research & Analysis Firms** **Gartner Customer Service & Support Research** [...]
OpenAI ChatGPT Latest
(1 citation)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] it.com/r/customerservice/) - [Reddit r/CustomerSuccess](https://www.reddit.com/r/CustomerSuccess/) (adjacent discipline; see [Customer success (Wikipedia)](https://en.wikipedia.org/wiki/Customer_success)) --- ## 7) Influential publications & media covering customer support / contact centers - [Contact Center Pipeline](https://www.contactcenterpipeline.com) - [ICMI Resources](https://www.icmi.com/resources) - [CMSWire](https://www.cmswire.com) (often covers customer experience, service, and related tech) - [CustomerThink](https://customerthink.com) - [CX Network](https://www.cxnetwork.com) - Research + practitioner content from vendors (use [...]