{{ domain.value }}
About crisp.chat (Developer Tools)
This page provides details about crisp.chat (Developer Tools) which was ranked #45 out of 230 in the list of sources (5 citations (0.5% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest) when they were asked the following 3 questions: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Crisp.
Used by AI Models
| Model | Voice | Position | Citations |
|---|---|---|---|
|
|
{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
Pages from crisp.chat (1 link)
| URL Path | Citations | Position |
|---|---|---|
| crisp.chat | 5 | 36.3 |
Brands Referenced By This Website (1 brand)
| Brand | Voice | Mentions |
|---|---|---|
|
|
1% | 7 |
Citations from AI Responses
Anthropic Claude Sonnet (latest)
(3 citations)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] bust ticketing system ## Live Chat & Messaging Solutions 10. **Drift** - [https://www.drift.com](https://www.drift.com) - Conversational marketing and sales platform 11. **Olark** - [https://www.olark.com](https://www.olark.com) - Live chat software for sales and support 12. **Crisp** - [https://crisp.chat](https://crisp.chat) - All-in-one business messaging platform 13. **Tidio** - [https://www.tidio.com](https://www.tidio.com) - Live chat with chatbots for e-commerce 14. **Tawk.to** - [https://www.tawk.to](https://www.tawk.to) - Free live chat software ## AI-Powered & Chatbot Solutions 15. **Ada** - [h [...]
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] dium businesses ### Live Chat & Messaging Platforms - **[LiveChat](https://www.livechat.com/)** - Real-time chat support software - **[Drift](https://www.drift.com/)** - Conversational marketing and sales platform - **[Olark](https://www.olark.com/)** - Live chat software for sales and support - **[Crisp](https://crisp.chat/)** - Multichannel messaging platform ### Knowledge Base & Self-Service - **[Guru](https://www.getguru.com/)** - Knowledge management solution - **[Document360](https://document360.com/)** - Knowledge base software - **[Confluence](https://www.atlassian.com/software/confluence)** (by Atlassian) - T [...]
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] www.helpscout.com) - Simple, customer-focused help desk ### **Live Chat & Messaging** - **Drift** - [https://www.drift.com](https://www.drift.com) - Conversational marketing and sales - **LiveChat** - [https://www.livechat.com](https://www.livechat.com) - Dedicated live chat software - **Crisp** - [https://crisp.chat](https://crisp.chat) - Multi-channel messaging platform ### **Knowledge Base & Self-Service** - **Guru** - [https://www.getguru.com](https://www.getguru.com) - Knowledge management platform - **Document360** - [https://document360.com](https://document360.com) - Knowledge base software - **Helpjuice** - [https://help [...]
OpenAI ChatGPT Latest
(2 citations)
What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.
[...] ra.com) - [TrustRadius](https://www.trustradius.com) - [Gartner Peer Insights](https://www.gartner.com/reviews/home) --- ### B) Live chat, in-app messaging, and conversational support - [Intercom](https://www.intercom.com) – in-app messaging, automation, help center, and support workflows - [Crisp](https://crisp.chat) – SMB-friendly chat + shared inbox - [Tidio](https://www.tidio.com) – chat + automation, common for SMB/ecommerce --- ### C) Ecommerce-focused customer support (built for order-heavy workflows) - [Gorgias](https://www.gorgias.com) – popular with Shopify-centric brands and ecommerce support -- [...]
[...] - [Forrester](https://www.forrester.com) - [TSIA (Technology & Services Industry Association)](https://www.tsia.com) --- ## 4) Promising startups / newer entrants to watch (examples) Depending on your niche (ecommerce, SaaS, automation), these are often evaluated alongside the “big suites”: - [Crisp](https://crisp.chat) (SMB messaging/support) - [Tidio](https://www.tidio.com) (SMB automation + chat) - [Document360](https://document360.com) (modern KB tooling) - [Forethought](https://forethought.ai) / [Ada](https://www.ada.cx) (AI automation) (“Promising” is context-dependent—use live demos + review platfor [...]