AICW AI Chat Watch

AI Mentions & Sources Report for Customer Support

Track Your AI Visibility
#{{ domain.rank }}

{{ domain.value }}

{{ formatPercent(domain.influence) }}
Share of Voice
{{ domain.linkTypeName }} Visit {{ botCount }} AI models {{ questionCount }} questions

About crunchbase.com (Tech Companies)

This page provides details about crunchbase.com (Tech Companies) which was ranked #153 out of 230 in the list of sources (2 citations (0% share)) in answers from AI models (X.AI Grok (latest)) when they were asked the following 2 questions: "What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.", "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch.

#{{ domain.rank }}
Rank
{{ formatPercent(domain.influence) }}
Voice
{{ formatPosition(domain.appearanceOrder) }}
Position
{{ formatPercent(domain.mentionsAsPercent) }} ({{ domain.mentions || 0 }})
Citations

Used by AI Models

Model Voice Position Citations
{{ bot.name.charAt(0) }} {{ bot.name }} {{ getInfluenceForBot(bot.id) }} {{ getPositionForBot(bot.id) }} {{ getMentionsForBot(bot.id) }}

Pages from crunchbase.com (1 link)

URL Path Citations Position
/hub/customer-support-startups 2 51

Citations from AI Responses

X.AI Grok (latest) (2 citations)

What are the best Customer Support options available today? Please provide a comprehensive overview including: the leading brands and products, top companies and service providers, recognized experts and thought leaders, promising startups and new market entrants, major industry events and conferences, active communities and forums, and influential publications and media covering this space.

[...] eguy Podcast"; trainer. Follow via [CX Network's experts list](https://www.cxnetwork.com/cx-experts). ### Promising Startups and New Market Entrants Emerging players leveraging AI, no-code, and vertical focus (from [G2 Emerging](https://www.g2.com/categories/customer-service?segment=emerging) and [Crunchbase](https://www.crunchbase.com/hub/customer-support-startups)): - **[Capacity](https://capacity.com/)**: AI platform automating tickets and workflows. - **[Stonly](https://stonly.com/)**: Interactive guides and no-code knowledge bases. - **[Ada](https://www.ada.cx/)**: No-code AI chatbots for enterprises. - **[Reclaim.ai](https://reclaim.ai/)**: Scheduling [...]

crunchbase.com/hub/customer-support-startups December 30, 2025

If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.

[...] www.reamaze.com/) - **Richpanel**: Visual ticketing for DTC brands. [Richpanel](https://www.richpanel.com/) - **Capacity**: AI agent for enterprise support. [Capacity](https://capacity.com/) - **Resolve**: No-code automation for support workflows. [Resolve](https://resolvestg.com/) Funding/trends: [Crunchbase Customer Support Startups](https://www.crunchbase.com/hub/customer-support-startups). ### Key Publications and Media Channels to Stay Informed Subscribe for news, case studies, and benchmarks: - **CMSWire**: CX, digital experience coverage. [CMSWire](https://www.cmswire.com/) - **CustomerThink**: Blogs from industry leaders. [CustomerThink](https://customerthink.com/) - **Zende [...]

crunchbase.com/hub/customer-support-startups December 30, 2025