AI Mentions & Sources Report for Customer Support
This page provides details about customercontactnews.com (News Media) which was ranked #121 out of 230 in the list of sources (1 citation (0.1% share)) in answers from AI models (Google Gemini Flash (latest)) when they were asked the following 1 question: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch.
| Model | Voice | Position | Citations |
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| URL Path | Citations | Position |
|---|---|---|
| customercontactnews.com | 1 | 42 |
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] about trends like "Customer Effort Score" (CES) and AI integration. * **[CX Network](https://www.cxnetwork.com/)**: Provides industry reports, webinars, and news. * **[My Customer](https://www.mycustomer.com/)**: A UK-based resource with articles on customer journey mapping and strategy. * **[Customer Contact News](https://www.customercontactnews.com/)**: Covers the latest in contact center technology. * **[The Intuitive Customer Podcast](https://beyondphilosophy.com/podcasts/)**: Discusses the psychology behind customer behavior. ### 7. Comparison & Review Sites To understand which tools are best (and what companies are using), check these p [...]