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About customersthatstick.com (Blogs)
This page provides details about customersthatstick.com (Blogs) which was ranked #183 out of 230 in the list of sources (1 citation (0% share)) in answers from AI models (X.AI Grok (latest)) when they were asked the following 1 question: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Ada, Adam Toporek.
Used by AI Models
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Pages from customersthatstick.com (1 link)
| URL Path | Citations | Position |
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| customersthatstick.com | 1 | 55 |
Brands Referenced By This Website (2 brands)
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4.1% | 18 |
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0.1% | 6 |
Citations from AI Responses
X.AI Grok (latest)
(1 citation)
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] nne Bliss](https://jeannebliss.com/). - **Jay Baer**: Focuses on customer retention/happiness. [Convince & Convert](https://www.convinceandconvert.com/). - **Annette Franz**: CX metrics and culture expert. [CX Journey Blog](https://cx-journey.com/). - **Adam Toporek**: Practical support ops advice. [Customers That Stick](https://customersthatstick.com/). ### Emerging Startups and Trends **Trends** (2024 focus): - AI agents/chatbots for 24/7 automation (reducing live agent needs by 30-50%, per Gartner). - Omnichannel unification (voice, chat, social). - Self-service portals with generative AI. - Predictive analytics for proactive support. **Emer [...]