AI Mentions & Sources Report for Customer Support
This page provides details about cxaccelerator.com (Blogs) which was ranked #81 out of 230 in the list of sources (3 citations (0.2% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
Google Gemini Flash (latest)) when they were asked the following 2 questions: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.", "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: CX Accelerator.
| Model | Voice | Position | Citations |
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{{ getInfluenceForBot(bot.id) }} | {{ getPositionForBot(bot.id) }} | {{ getMentionsForBot(bot.id) }} |
| URL Path | Citations | Position |
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| cxaccelerator.com | 3 | 31.3 |
| Brand | Voice | Mentions |
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0.3% | 4 |
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] erservicelife.com](https://www.customerservicelife.com) Community and resources for customer service professionals. ### **The Support Ops Community** - [https://www.supportops.co/community](https://www.supportops.co/community) Focused on support operations and management. ### **CX Accelerator** - [https://www.cxaccelerator.com](https://www.cxaccelerator.com) Professional community for customer experience practitioners. ### **Customer Success Collective** - [https://www.customersuccess.community](https://www.customersuccess.community) LinkedIn-based community with 100,000+ members. ### **r/CustomerService** - [https://www.reddit.com/r/CustomerService [...]
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] en.com/)**: The largest community for support professionals, featuring a highly active Slack channel and job board. * **[Customer Experience Professionals Association (CXPA)](https://www.cxpa.org/)**: The global non-profit for CCXP (Certified Customer Experience Professional) certification. * **[CX Accelerator](https://www.cxaccelerator.com/)**: A community focused on helping people grow their careers in CX. * **[HubSpot Academy](https://academy.hubspot.com/courses/customer-service)**: Offers free, reputable certification courses in Customer Service. ### 4. Important Events & Conferences Networking at these events can lead directly [...]
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] po](https://www.supportdriven.com/expo) ### 6. Active Professional Communities * **Support Driven:** The most active Slack community for support professionals. [Support Driven](https://www.supportdriven.com) * **CX Accelerator:** A community focused on professional development in the CX space. [CX Accelerator](https://www.cxaccelerator.com) * **Customer Success Collective:** Focused on the "Success" side of the post-sale experience. [Customer Success Collective](https://www.customersuccesscollective.com) ### 7. Top Publications and Media * **CX Network:** A leading source for reports and webinars on the state of the industry. [C [...]