AI ChatWatch

AI Mentions & Sources Report for Customer Support

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About cxnext.com (Tech Companies)

This page provides details about cxnext.com (Tech Companies) which was ranked #220 out of 230 in the list of sources (1 citation (0% share)) in answers from AI models (Anthropic Claude Sonnet (latest)) when they were asked the following 1 question: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: CXNext, ICMI.

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Used by AI Models

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Pages from cxnext.com (1 link)

URL Path Citations Position
cxnext.com 1 114

Brands Referenced By This Website (2 brands)

Brand Voice Mentions
ICMI ICMI 3.2% 26
CXNext CXNext 0% 2

Citations from AI Responses

Anthropic Claude Sonnet (latest) (1 citation)

What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] tops.co](https://www.supportops.co) Conference focused on customer support operations and leadership. ### **CustomerSuccess Summit** - [https://www.customersuccesassummit.com](https://www.customersuccesssummit.com) By Gainsight, focusing on customer success and support alignment. ### **CXNext** - [https://cxnext.com](https://cxnext.com) Customer experience conference by ICMI. ### **Zendesk Showcase** - [https://showcase.zendesk.com](https://showcase.zendesk.com) Annual user conference by Zendesk. ### **Intercom's Conversations** - [https://www.intercom.com/conversations](https://www.intercom.com/conversations) Annual conference [...]

cxnext.com December 30, 2025