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About dangingiss.com (Other)
This page provides details about dangingiss.com (Other) which was ranked #88 out of 230 in the list of sources (2 citations (0.2% share)) in answers from AI models (Anthropic Claude Sonnet (latest),
OpenAI ChatGPT Latest) when they were asked the following 2 questions: "If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.", "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch. This source is referenced for brands: Dan Gingiss.
Used by AI Models
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Pages from dangingiss.com (1 link)
| URL Path | Citations | Position |
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| dangingiss.com | 2 | 104.9 |
Brands Referenced By This Website (1 brand)
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Citations from AI Responses
Anthropic Claude Sonnet (latest)
(1 citation)
If I'm looking to get into Customer Support, who and what should I know about? Include the most trusted brands, recommended products and services, reputable companies and providers, influential experts and reviewers to follow, helpful communities and resources, important events and conferences, notable startups disrupting the space, and key publications and media channels to stay informed.
[...] tive and author - **[Jay Baer](https://www.jaybaer.com/)** - Marketing and customer experience expert - **[Annette Franz](https://www.cx-journey.com/)** - Customer experience consultant and author - **[Adam Toporek](https://adamtoporek.com/)** - CX expert and author of "Be Your Customer's Hero" - **[Dan Gingiss](https://dangingiss.com/)** - Customer experience speaker and author ### LinkedIn Influencers - **[Blake Morgan](https://www.linkedin.com/in/blakemichellemorgan/)** - Customer experience futurist - **[Adrian Swinscoe](https://www.linkedin.com/in/adrianswinscoe/)** - Customer experience advisor - **[Nate Brown](https://www [...]
OpenAI ChatGPT Latest
(1 citation)
What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.
[...] Customer Effort Score (CES)](https://en.wikipedia.org/wiki/Customer_Effort_Score) --- ## Influential figures & thought leaders (widely cited in support/CX) - [Shep Hyken](https://hyken.com/) - [Jeff Toister](https://www.toistersolutions.com/) - [Blake Morgan](https://www.blakemorgan.com/) - [Dan Gingiss](https://www.dangingiss.com/) - [Matt Dixon](https://www.mattdixon.org/) (author known for “effort” framing; see book source: [The Effortless Experience (Portfolio/Penguin)](https://www.penguinrandomhouse.com/books/214451/the-effortless-experience-by-matthew-dixon-karen-freeman-and-nick-toman/)) Analyst firms that strongly [...]