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AI Mentions & Sources Report for Customer Support

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About deloittedigital.com (News Media)

This page provides details about deloittedigital.com (News Media) which was ranked #136 out of 230 in the list of sources (4 citations (0% share)) in answers from AI models (Perplexity Sonar (with search) (latest)) when they were asked the following 1 question: "What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry." on Dec 30, 2025 by AI Chat Watch.

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Used by AI Models

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Pages from deloittedigital.com (2 links)

Citations from AI Responses

Perplexity Sonar (with search) (latest) (4 citations)

What does the Customer Support industry look like right now? Identify the dominant market leaders and brands, best products and services, key companies and providers, influential figures and thought leaders, emerging startups and trends, major conferences and events, active professional communities, and the top publications and media that cover this industry.

[...] cs & Benchmarks in 2025](https://www.answerconnect.com/blog/business-tips/customer-service-statistics-benchmarks/)[92 customer service statistics you need to know in 2025 - Zendesk](https://www.zendesk.com/blog/customer-service-statistics/) Deloitte Digital identifies trends like scaled AI adoption.[Customer Service Excellence 2025 - Deloitte Digital](https://www.deloittedigital.com/nl/en/insights/perspective/customer-service-excellence-2025.html) (https://www.deloittedigital.com) ### Emerging Startups and Trends **Trends**: - Autonomous AI resolving 90% of issues without humans; voice AI for natural speech (80% of leaders).[50+ Customer Support Statistics & Trends for 2025 - Pylon](https://www.usepylon.com/blog/50-customer-support-statist [...]

deloittedigital.com/nl/en/insights/perspective/customer-service-excellence-2025.html December 30, 2025

[...] d to know in 2025 - Zendesk](https://www.zendesk.com/blog/customer-service-statistics/) Deloitte Digital identifies trends like scaled AI adoption.[Customer Service Excellence 2025 - Deloitte Digital](https://www.deloittedigital.com/nl/en/insights/perspective/customer-service-excellence-2025.html) (https://www.deloittedigital.com) ### Emerging Startups and Trends **Trends**: - Autonomous AI resolving 90% of issues without humans; voice AI for natural speech (80% of leaders).[50+ Customer Support Statistics & Trends for 2025 - Pylon](https://www.usepylon.com/blog/50-customer-support-statistics-trends-for-2025)[92 customer s [...]

deloittedigital.com/nl/en/insights/perspective/customer-service-excellence-2025.html December 30, 2025

[...] ends)[50+ Customer Support Trends to Watch in 2025 - Helply](https://helply.com/blog/customer-support-trends-2025)[The customer service AI agents leading the market in 2025](https://www.cbinsights.com/research/report/customer-service-ai-market-share-2025/) - **Deloitte Digital** (excellence report).[Customer Service Excellence 2025 - Deloitte Digital](https://www.deloittedigital.com/nl/en/insights/perspective/customer-service-excellence-2025.html) # CITATIONS 1. [50+ Customer Support Statistics & Trends for 2025 - Pylon](https://www.usepylon.com/blog/50-customer-support-statistics-trends-for-2025) 2. [35 Key Customer Service Industry Statistics & Benchmarks in 2025](https://www.answerconnect.com/blog/business-tips/customer-service-statis [...]

deloittedigital.com/nl/en/insights/perspective/customer-service-excellence-2025.html December 30, 2025

[...] com/customer-service-trends-for-2025-and-2026-what-to-expect/) 4. [92 customer service statistics you need to know in 2025 - Zendesk](https://www.zendesk.com/blog/customer-service-statistics/) 5. [8 Key Customer Service trends for 2025 - DevRev](https://devrev.ai/blog/customer-service-trends) 6. [Customer Service Excellence 2025 - Deloitte Digital](https://www.deloittedigital.com/nl/en/insights/perspective/customer-service-excellence-2025.html) 7. [50+ Customer Support Trends to Watch in 2025 - Helply](https://helply.com/blog/customer-support-trends-2025) 8. [The customer service AI agents leading the market in 2025](https://www.cbinsights.com/research/report/customer-service-ai-market-share-2025/) [...]

deloittedigital.com/nl/en/insights/perspective/customer-service-excellence-2025.html December 30, 2025